Jenny S.
My shipping mistake and great customer support!
I used one of my autofill shopping carts and accidentally prefilled the shipping address to one of my children out of state. It was in the weekend when their customer support doesn’t work. I sent an email right away anyway asking if they could change the shipping address and even though it was Sunday, they got right back to me and updated the address with the warehouse. Super helpful!!!!
Response from Froya OrganicsFeb 26, 2026
Jenny, a Sunday address change coordinated with the warehouse in time, that's a good one!! Really happy we could catch it before it shipped to the wrong place. Those autofill moments can be so stressful and we're glad we could take the stress off. Thank you for sharing this! All the best, Tobias @ Frøya



