customer
Best customer assistance
I had the most patient, kind and understanding customer assistance I’ve ever had via email! I needed to return something and the assistant was so helpful despite their being so many delays and problems on my end with international shipping. The assistant then helped by supplying me with a returns label that I could use and kept their word that once they received the product and inspected it, they would refund me. So grateful ☺️ AK D
Response from Froya OrganicsSep 22, 2026
Hey AK, thank you so much for sharing this!! Returns can get tricky with international shipping, so I'm really glad our team stuck with you through the delays and got your refund sorted once everything was received and inspected. That kind of patience and follow through is exactly what we aim for. All the best, Tobias @ Frøya



