Erin K.
I did not receive a notification that…
I did not receive a notification that my subscription would renew, and the order had already processed. I asked to cancel the order because the subscription frequency was too quick and they got back to me right away, canceled the order and issued me a refund.
Response from Froya OrganicsFeb 23, 2026
Hey Erin! So glad we could turn that around quickly for you. A surprise charge is never a good experience, and issuing the refund and canceling right away is absolutely what we should do. Thank you for letting us know it went smoothly! All the best, Tobias @ Frøya



