steffi
Amazing
Amazing! Fast and efficient!
Response from Froya OrganicsFeb 23, 2026
Fast and efficient, love to hear it!! Thank you so much, steffi! All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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steffi
Amazing! Fast and efficient!
Response from Froya OrganicsFeb 23, 2026
Fast and efficient, love to hear it!! Thank you so much, steffi! All the best, Tobias @ Frøya
Virginia C.
Customer service was fast to respond to my concern. She was also very professional. Thank you for your assistance
Response from Froya OrganicsFeb 23, 2026
So glad we could respond quickly and professionally, Virginia! That's exactly the standard we hold ourselves to. Thank you for your kind words and for sharing this! All the best, Tobias @ Frøya
Jenny
Problem with order / refund sorted very quickly
Response from Froya OrganicsFeb 23, 2026
So glad we could get that sorted quickly for you, Jenny! Order and refund issues should never drag on. Thank you for sharing this! All the best, Tobias @ Frøya
Shireen
Great customer service! Had a shipping issue that was quickly resolved.
Response from Froya OrganicsFeb 23, 2026
Hey Shireen! Shipping issues happen, but they should never stay unresolved. So glad we could take care of it quickly for you. Thank you for the kind words! All the best, Tobias @ Frøya
Katalin
Very satisfied with costumer service. A damaged product arrived, probably happened during shipping. I informed them, got a quick answer. (On the weekend) They helped me with fast compensation. Kind, reliable, personal communication. Honestly, I am still surprised. Thank You! :)
Response from Froya OrganicsFeb 23, 2026
Katalin, this genuinely means so much. On the weekend AND with fast compensation for a damaged product, that's exactly how we want every interaction to go. Kind, reliable, and personal. Thank you for giving us the chance to make it right, and for sharing this! All the best, Tobias @ Frøya
Anne DiSalvo H.
I didn’t realize I signed up for subscription and requested it be canceled by reaching out via email. I received a quick response and confirmation of refund as well as stop to shipping. The customer service is excellent.
Response from Froya OrganicsFeb 23, 2026
Hey Anne! Really glad we could sort that out quickly for you. A fast response, refund confirmation, and stopping the shipping, that's exactly how it should work. Thank you for letting us know about your experience! All the best, Tobias @ Frøya
Madalene T.
I'm a skincare addict, and I love me some cult products (think Vintner's Daughter, Augustinus Bader, Sisley, Biologique Recherche) and I think I'm pretty knowledgeable about ingredients and how to get your skin to look its best, but I'm always out to find my next HG product. So I was tempted by a Facebook ad (I know, I know), and I ordered the insane glow day balm and the magic wrinkle eraser night balm, but I kept my expectations realistic. Before Froya, my favourite moisturiser was the Rich Cream by AB, then I discovered Liberty Belle Rx Superhero (don't get me wrong, fantastic products, the best since now) but when I tried these balms, I was amazed at how quickly my skin just... looked better. It glowed, and my tone was even, and my neck looked smoother. I wasn't even aware that you could get effects like that without hardcore cosmeceuticals. I love the way these balms melt onto the skin, though at first, the smell wasn't to my liking (it goes away though), bit too herby, bit too strong. It grew on me though, now I find it pleasant. My friends who know I love skincare keep asking me for recommendations, and I tell them buy this balm, but no one has yet, apparently $65 for a moisturiser is too much to invest - for me though, I love my skin too much to give it garbage full of cheap and nasty chemicals and preservatives, though some of them are safer than others. But I digress - these balms really made my skin look fantastic, I took a couple of selfies but I don't want to post them online, but I can see the difference in my skin - to be fair, my skin's pretty good already, but this just gave me that next level glow. I don't usually repurchase skincare, the only things I've ever bought consistently is AnnMarie Gianni probiotic serum, Liberty Belle Eye Do, Superhero, Heartfelt, Braveheart, AB Rich Cream, and now this. Seriously - it's the best moisturiser I've ever used, and I know it's person dependent, as what works for one may not work for another (as Vintner's Daughter and P50 from BR did nothing for me) but my skin looks gorgeous and I'm VERY happy with Froya.
Response from Froya OrganicsFeb 23, 2026
Madalene, coming from someone who's tried Augustinus Bader and Biologique Recherche... this means a lot!! The Insane Glow Day Balm and Magic Wrinkle Eraser Night Balm doing what hardcore cosmeceuticals couldn't, that's honestly everything. And the smell, yes, it takes a minute but then it clicks. Glad it grew on you! Your friends will come around eventually. Thank you so much for writing all of this out, it's one of the most thoughtful reviews we've ever received 🙌 All the best, Tobias @ Frøya
Marlene N.
I emailed, “I’m a subscriber and you already have my email. How do I enter the giveaway?” The reply merely repeated the “how-to-enter” instructions, which includes “submit your email.” So I emailed again and said, “I’m a subscriber. Am I automatically entered?” The answer was “yes.” Sorry, don’t have the names of Froya employees who responded. — Marlene N.
Response from Froya OrganicsFeb 23, 2026
Hey Marlene! And yes, as a subscriber you were automatically entered. Totally fair point that the first reply could have been clearer. We'll take that as feedback to improve. Thank you for being persistent and for sharing this so graciously! All the best, Tobias @ Frøya