Courtney S.
Very helpful
Very helpful, quick and friendly support
Response from Froya OrganicsSep 23, 2026
Thank you, Courtney! Quick and friendly is exactly what we're going for. All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Courtney S.
Very helpful, quick and friendly support
Response from Froya OrganicsSep 23, 2026
Thank you, Courtney! Quick and friendly is exactly what we're going for. All the best, Tobias @ Frøya
Corine
I really had a great conversation with the customer service team ! Miguel help me clarifying my needs and finding the best product for me and my skin condition. He also was really compassionate about my concerns and what I have been experiencing.
Response from Froya OrganicsSep 23, 2026
Hey Corine! Miguel is going to be so touched by this. Compassion matters just as much as finding the right product, so I'm really glad you felt both from him. All the best, Tobias @ Frøya
Jackie H.
Very nice customer service
Response from Froya OrganicsSep 23, 2026
Thank you so much, Jackie! All the best, Tobias @ Frøya
Cindy A.
I purchased the mature set because I read so many good reviews about this product but my skin is hypersensitive so after 4 days I noticed I was breaking out in hives like I have with so many other products. I sent them an email and they refunded me the full amount immediately without hesitation. That is what I call amazing customer service. I really wish my skin would have taken to it because I believe the products are great but my skin does not do well with most products other than a single oil.
Response from Froya OrganicsSep 23, 2026
Hey Cindy, so sorry your skin reacted, hives are no fun at all. Really glad we could get you a full refund right away without any back and forth though. We know sensitive skin can be tricky no matter how good a product is, so we really appreciate you giving us a try and being so understanding about it. All the best, Tobias @ Frøya
Celia
You can see the quality of the oils. My skin looks more hydrated, lines are fainter, and it has a glow it didn't have before. And the Customer Service is excellent!
Response from Froya OrganicsSep 23, 2026
Hey Celia! Hydrated skin, fainter lines, and a glow, that's exactly what we want the oils to do. So happy to hear the service matched up too. Thank you! All the best, Tobias @ Frøya
Heather B.
I purchased a set that included a night cream, eye cream, day glow cream and an scrub. They arrived quickly. While not a huge fan of the way they smell (I don't like it), I really like how my skin feels with using these products. I've tried many products on my post menopausal skin and so far this one beats the rest so I'm happy.
Response from Froya OrganicsSep 23, 2026
Hey Heather! Thank you for the honest feedback on the scent, that really helps us. So glad the feel is winning you over though, especially after trying so many other things for post menopausal skin. Beating the rest is a big compliment, we'll take it! All the best, Tobias @ Frøya
Liz M.
I accidentally placed my order twice, so I reached out to customer service (on a Saturday) requesting that they cancel my second order…by Tuesday my order had been cancelled and my money was returned to my card. Talk about quick and excellent customer service! THANKS!
Response from Froya OrganicsSep 23, 2026
Hey Liz! Even on a Saturday we try to get to these things fast, so glad it was all sorted and refunded by Tuesday. Thanks so much for the kind words!! All the best, Tobias @ Frøya
E. S.
Small issue was resolved quickly and professionally! Love Froya!!!
Response from Froya OrganicsSep 23, 2026
Thank you so much!! Quick and professional is exactly what we aim for, and we love you too ❤️ All the best, Tobias @ Frøya