Susan P.
Best customer service
JK was absolutely wonderful assisting me. I sent an email about my subscription and how to only receive 3 of the 4 products on my next shipment. She answered me within minutes and when I tried doing what I was told I still was having issues. I emailed again explaining and she once again replied within minutes. After a third email I sent still having difficulty she took care of it for me and emailed me saying it was fixed. All I can say is every time I have emailed them I get a response asap and am blown away at the phenomenal customer service. I love the products and I truly appreciate JK and anyone else who has helped me. Have a blessed day and keep up the amazing service and wonderful products! Sincerely, Susan Pankratz
Response from Froya OrganicsFeb 14, 2026
Susan, this is so incredible to read!! I'll make sure JK sees this review because she absolutely deserves the recognition. Phenomenal customer service is what we strive for every single time, and knowing you feel that way means everything to us. Have a blessed day right back at you, and thank you for the beautiful words! All the best, Tobias @ Frøya