customer
Too frequent deliveries
I signed up for getting their face products once a month. Before I knew it, I was still working on the first set and had two full set’s already delivered even though I had asked to skip shipments through May. Froya responded immediately and has paused my subscription. The response felt sincere and personal. I have even more respect for the company now than before.
Response from Froya OrganicsFeb 16, 2026
Thank you so much for sharing this! We completely understand that everyone uses products at their own pace, and we never want anyone to feel overwhelmed with deliveries. Pausing your subscription was the easiest thing in the world for us to do. We're just happy you felt heard and that the response felt personal, because it genuinely was! Looking forward to picking back up when you're ready 😊 All the best, Tobias @ Frøya