Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Sara
Feb 2, 2026
Excellent customer service
I bought their Magic Erasor Balm a few months ago and even though it hydrated my skin well and didn't bring me out in a rash (as most creams do) it didn't work miracles for me so I decided not to purchase it again. I'd totally forgotten that I had it on subscription and I received a message today to say that my order had gone through. I sent them an email and JK responded immediately and cancelled my order and subscription. Great customer service. This is a wonderful company and I will definitely back to try out their other products. Thank you 💖
Response from Froya OrganicsFeb 17, 2026
Thank you so much for this, Sara! I'm glad JK was able to jump on that right away and get the subscription sorted for you. We never want anyone to feel stuck, so we always try to make cancellations and changes as easy as possible. And we'd love for you to explore some of our other products when you're ready. I have a feeling you'll find something that's a perfect match. Thanks again for giving us a chance! ❤️ All the best, Tobias @ Frøya
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Elizabeth H.
Feb 2, 2026
Accidental order was quickly resolved
Accidental order was quickly resolved! Customer service has been excellent.
Response from Froya OrganicsFeb 17, 2026
Hey Elizabeth! These things happen, and we're just glad we could get it sorted out quickly for you. That's what we're here for. Thanks for the kind words! All the best, Tobias @ Frøya
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Jessica S.
Feb 2, 2026
Quick response and easy to sort out…
Quick response and easy to sort out matters without the stress. Will continue to order from this site. Quality product and service!
Response from Froya OrganicsFeb 17, 2026
Hey there! Love hearing this. No stress, no hassle, just quick and easy. That's exactly how it should be. So glad you're happy with both the products and the service, Jessica. We're excited to keep delivering for you! All the best, Tobias @ Frøya
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Ashley
Feb 2, 2026
Love the products
Love the products! and customer service is super quick and helpful.
Response from Froya OrganicsFeb 17, 2026
Thank you, Ashley!! So happy you love the products and that our customer service team has been on point for you. That combo is what we strive for every day 🔥 All the best, Tobias @ Frøya
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Melissa H.
Feb 2, 2026
The products are amazing
The products are amazing. I was worried about the smell but it was really subtle and soothing. I had to cancel my subscription unfortunately. I emailed and got a response immediately (with most companies that's unusual) My order was canceled immediately with no questions asked. Very easy process. Wonderful people and products. Thank you. Melissa
Response from Froya OrganicsFeb 17, 2026
Melissa, this is so kind of you to write! Really glad the smell hit the right note for you. We put a lot of thought into making our products feel gentle and soothing in every way. And I'm happy the cancellation was painless. We believe it should always be that simple, no questions asked, no hassle. We hope you'll come back and explore more when the time is right. Thank you for the lovely words! All the best, Tobias @ Frøya
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Ghislaine C.
Feb 2, 2026
Great products
The products are great, I love the results after 2 months of using them. Their customer service has been amazing as well!
Response from Froya OrganicsFeb 17, 2026
Hei Ghislaine! Two months in and loving the results? That makes me so happy to hear. And thank you for the shoutout to our customer service team, they work so hard and it means the world. We're here if you ever need anything! All the best, Tobias @ Frøya
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Romina T.
Feb 2, 2026
Excellent service and products
I recently bought some products from Frøya and am currently starting to notice the affects of having used them for two weeks now. My skin feels softer and smoother and am feeling very satisfied with the results so far. The customer service is also excellent. By error I duplicated the purchase and bought them twice. I immediately reached out to customer service on a Sunday not expecting a reply but they responded immediately! By the next day my money had already been returned.All in all I highly recommend. Romina
Response from Froya OrganicsFeb 17, 2026
Romina!! Thank you for such a detailed and wonderful review. So glad your skin is already feeling softer and smoother after just two weeks. That's amazing! And we totally understand that duplicate purchases happen. The fact that we could sort it out on a Sunday and get your money back the next day is just how we roll. No one should have to stress about that. Thank you for recommending us, it means everything! All the best, Tobias @ Frøya
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Cat
Feb 2, 2026
good communication…
After I accidentally pressed the button where you can re-order, and emailing Froya to let them know. They promptly cancelled the order and gave me a refund. Very happy with there service and product.
Response from Froya OrganicsFeb 16, 2026
Hey there! Accidents happen, no big deal at all. We're glad we could get that cancelled and refunded for you quickly. Happy to hear you're enjoying the products too! We're here if you ever need anything. All the best, Tobias @ Frøya
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