Sarah
Queries dealt with straight away
Queries dealt with straight away
Response from Froya OrganicsSep 23, 2026
Thank you, Sarah! Straight away is exactly the goal. All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Sarah
Queries dealt with straight away
Response from Froya OrganicsSep 23, 2026
Thank you, Sarah! Straight away is exactly the goal. All the best, Tobias @ Frøya
Rachel Spycher E.
Jason Mick from Froya Organics was really reactive and helpful in resolving my problem right away and everything ran very smoothly.
Response from Froya OrganicsSep 23, 2026
Hey Rachel! Jason Mick will love hearing this. So glad he got your problem sorted right away and made the whole thing feel smooth. All the best, Tobias @ Frøya
Susan
Very prompt response and very helpful
Response from Froya OrganicsSep 23, 2026
Hey Susan! So glad to hear you got a quick response, that's exactly what we aim for!! Thanks so much for taking the time to leave this. All the best, Tobias @ Frøya
EB
I swear by the Joint and Arthritis Balm and so do my mom and my seamstress! The website is super use friendly and their customer service is top notch. They respond in a timely, courteous, and helpful way every time. Thank you, Froya Organics!
Response from Froya OrganicsSep 23, 2026
So glad to hear this!! 🎉 It means a lot that you, your mom, AND your seamstress are all loving the Joint and Arthritis Balm, that's basically a family endorsement. We work hard to keep the site easy to use and our team quick and courteous, so it's awesome to hear that's coming through. Thank you for being part of the Frøya family! All the best, Tobias @ Frøya
Sonya L.
Not only are these products AMAZING, so is their incredible customer service!! Highly recommend 🤩
Response from Froya OrganicsSep 23, 2026
Hey Sonya! This made our day 🙌 Thank you so much for the love, we're so happy you're enjoying the products and that our team could make the experience even better. Highly appreciate you taking the time to write this! All the best, Tobias @ Frøya
Arlene G.
Froya is the best skin care I’ve found in the market. I can tell the difference that makes it well above its competitors. The ingredients are clean. It does not have overpowering scents. Just natural. I had some issues with wrong item shipped to me. I emailed and received a reply within 1 business day. Anjelica was very prompt with her response. She reached out to the Department to clarify the issues and resolved within 2 days. I am very appreciative of her support. I love the Froya products. I know how much she values being part of the Froya family. She takes pride in her job! Kudos Anjelica!
Response from Froya OrganicsSep 23, 2026
Thank you so much for this!! It really means a lot to hear that our products stand out for you, clean ingredients and no overpowering scents is exactly what we're going for. I also want to say thank you for calling out Anjelica by name. She genuinely cares about doing right by our customers and I'll make sure she sees your kind words. So sorry about the mix up with your order, but really glad she got it sorted quickly for you. Kudos to her indeed! All the best, Tobias @ Frøya
Cindy F.
J. Mick was a very helpful and kind customer service representative at Froya. He walked me through the process and was there every step of the way. I loved the fact he stayed with me during this and I didn't have 3 or 4 others try and help me. He was wonderful and it was an incredible experience. Thank you, J., Mick!
Response from Froya OrganicsSep 23, 2026
Hey Cindy! Thank you so much for sharing this. J. Mick is going to be so happy to read your review, he really does take pride in sticking with people through the whole process instead of bouncing them around. I'm so glad your experience felt personal and easy, that's exactly what we want for everyone who reaches out to us. All the best, Tobias @ Frøya
missypirtlegmail.com
Anjelika was very prompt in assisting me with my most recent order. I had received the wrong item and immediately after notifying Froya Organics and supplying them with the information needed, Anjelika got the correct item shipped to me. Prompt, efficient customer service they offer that I appreciate!
Response from Froya OrganicsSep 23, 2026
So glad Anjelika got that sorted for you quickly! Getting the wrong item is frustrating, so it's great to hear she jumped on it right away and got the correct one out to you fast. Thanks for appreciating our team, it really does mean a lot to us. All the best, Tobias @ Frøya