Froya OrganicsReviews of froyaorganics.com

Man ligner en, der har gulsot, og farven smitter af på tøj og sengetøj 🤬 Jeg kommer ikke til at købe cremerne igen! Desværre en dyr lektie. Dagcreme, natcreme og øjencreme ryger ud. Jeg får dog muligvis brugt den der ansigtsscrub.

Ordered the set after seeing loads of great reviews online and thought I had peace of mind with the 60 day guarantee. These products are not for me at all. They have a very heavy greasy texture and my skin just does not absorb it, despite following all the steps to use just the tiniest amount and dampen skin. I also smell of chip fat. I've had to stop using the day time moisturiser as it makes my face orange and my make up just slides straight off. I am persevering with the night time routine but it's not pleasant. I ordered because of the 60 day guarantee but I have to use the product for 60 days and upload photos at 30 and 60 days. Can I find where to upload the photos?? Of course not. Send an email, get an AI response with more links that don't take you to the right place. Thoroughly frustrated and my poor face is not happy. Edited following an email from customer service after seeing my review. I have confirmed that I have really tried to make the products work but they are just not suitable for me. A refund has now been processed without me having to persevere with unsuitable skincare for 60 days at the expense of my skin

Haven’t noticed any difference and I am using according to directions.

I’ve searched the website and cannot find the Customer Service so am writing here… I received the product in March but only started using it 3 weeks ago. The Anti Age and Insane Glow Day Balm is intensely yellow on my fair/ medium skin. It has stained my skin yellow like turmeric does. After 2 days use I now use it at night as in daylight I look jaundiced and have to cover with a lot of makeup. Both Day and Night (Magic Wrinkle Eraser Night Balm) oil based ‘cremes’ have hard grains in the product which are unpleasant to the touch and irritating to apply. The pots have no spatula and I do not find ‘ digging in’ recommendation with face creams (skin oils etc). The pots arrived unsealed. I haven’t seen any noticeable difference on my delicate mature skin. It is very oily. I won’t be ordering again. 02/06/2026 UPDATE: I unexpectedly received an email from the customer service team offering to dive deeper into my comments about the product. They asked me to send photos of it on my skin and the jars to show the grains that are scratchy on my skin. I did that and they responded immediately and offered to refund me. I’m very grateful for that - I had not expected it and as I didn’t write the right up to be refunded. It is very reassuring that they take their customer service so seriously and respond on such a positive way to in-depth feedback. I’m sorry the product didn’t work for me, but I know there are many FROYA customers who are very happy with the product and the customer service duly deserves a 10/10.

I have never written a review on Trustpilot before. I signed in just to say: stay away from this company if you do not want to waste your time chasing your order. I wish I could attach screenshots of all the emails I have sent regarding this issue. I placed an order on May 7th to try one cream. Thankfully, I did not order the full set. Since May 8th, the tracking has shown that the parcel is “in transit.” I contacted DPD in the Netherlands, where Froya’s fulfilment house is located, as well as DPD in Hungary. Both gave me the same information: the parcel has not been handed over to them, and I should contact the sender. I contacted Froya for the first time on May 18th. They replied that they would contact fulfilment. On May 19th, I asked if there were any updates. They answered that they had contacted fulfilment and would get back to me within 3–5 working days. On May 22nd, I asked again for an update. Since then, I have received nothing. They will probably say there was a weekend in between, but anyway, I checked their website terms and conditions to see how I could handle this legally. It says there that for delivery issues and missing parcels, they are not liable. In the system, it looks like they handed over the parcel, but apparently they did not. I was already sceptical about whether this company was a scam because the ads looked too good to be true. However, as a former quality manager at a premium cosmetics company, the ingredients seemed quite tempting. Well, I received no product, and I have wasted so much time. It is disgusting when you have to spend this much time chasing something you paid for. Stay away, people. Edit: After my review here, the manager of CS contacted me. I received my refund. She also sent me to try the product. So this edit is about that: The Magic Night Wrinkle product has a texture of Vaseline. I do not have a lot of wrinkles or lines. So I cannot say anything about that. But my skin definitely looks better. My face can get dry easily, when I use moisturizer I get break out. This is first cream that gives moistire without breakout or rosacea. I will purchase it again. The gift came along, instant hand softener has a bad smell (turmeric, normally I am okay, but on hand cream.. I don't know). It is not a product I would recommend or buy. You may buy Vaseline for your hands that will smell better and give same effect. Before whole set, try out one by one. Since the idea of this review was sharing experience of the purchase, I change only 1 to 2 stars. But for product, I would say go for it for Magic Night Wrinkle.

After reading so many positive reviews I wsa really excited to try this product.... BUT it's essentially bright orange vaseline, marketing as 'glow'. Even in the tiniest volume it's unusable unless luminous orange is the look you are going for. I then came back to the reviews and not one other pseron mentions the colour, which leads me to believe most of them must be fake reviews. It;s not a suble orange, even a pin prick amount make you look ridiculous. Yes, the product is soft, but it isn't absorbed. It;s just orange vaseline. I paid full price and I'm sure the company will say the products avaialble elsehwere are fakes - but look on amazon - read those reviews too.

I wanted to try the products, and I placed an order. I didn't like them since the smell is not nice at all, and the color of the products makes my face orange. So I have no idea if they work or not, but I thought that's it, and I didn't do anything about it. Less than one month later, I received an email that the company is preparing a second order that I never placed! I immediately canceled it, but they ignored the cancellation completely; they withdrew the money from my bank account, and they sent the products again. Apparently, they have included me in a subscription that I never authorized or had an idea existed, and there's no way to navigate on their website to manage this subscription. I've emailed them a couple of times and haven't received an answer. Such a bad experience. Extremely upsetting and irritating. Not to mention that tricking customers into subscriptions and giving them no clue about how to manage it is unethical and potentially fraudulent. UPDATE After posting this review, the support team reached out immediately. And after a few days of emailing back and forth, they sent me a return label, a full refund for this second order, and confirmed the cancellation of the subscription. The agent who handled this was very nice and helpful.

This product is highly coloured (orange) and it pockets in the lines of my neck skin creating a orange grease line. It smells horrendous. It is really claggy and thick. I looked like some sad American actor who had been on unregulated sun beds when I used it. Eventually I secured a refund of my order as I refused to continue to use it for the number of days that they expect you use it for before they will consider refunding you. Why would I continue to use something that looks and smells disgusting. To add insult to injury having refunded my initial order they did not do the logical and proactive thing and cancel all recurring 90 day orders. So yesterday I received an email telling me that my next delivery would be charged and delivered soon with a free gift. I have had to cancel my subscription and write to them again. I believe that they should have done this knowing that there is no possibility in the world that I would ever want their product again. While I can read that many customers are delighted with Froya products I am not. I want to provide some balance to the Trust Pilot reviews. If you love it please don't ask me to kiss you if we should meet and you are wearing this greasy, smelly, orange sludge and also prepare to wash all white clothing that might come into contact with the product on your skin as it will be stained orange. Better wrinkly than stinky, orange and wearing stained clothes. Good luck whatever decision you make.