Tania
I received the wrong item and…
I received the wrong item and communicated the issue to the Froya team. They resolved the situation quickly and gracefully. The balm that I initially ordered is now on its way to me.
Response from Froya OrganicsSep 24, 2026
Hey Tania, so sorry the wrong item showed up, that's frustrating. Really glad our team could sort it out quickly and gracefully, and get your balm on its way. Hope you love it once it arrives! All the best, Tobias @ Frøya



