Froya OrganicsReviews of froyaorganics.com

This company appears sketchy. Initially intrigued by their product line, I thoroughly read through the website and found a number of questionable claims. Such as "a group of scientists tested our products, and then asked to buy them all. We said no.' On another page it said Proven by Doctors. A blog that appeared in my feed was clearly a fake: something called Anna's Skin Care blog, where she touts the products. There is no Anna - she's AI generated. There are several like examples of misleading information. I wrote to the company and asked for answers. Who was this group of scientists? Dermatologists? Chemists? What was their background? Proven by doctors? Which doctors? What had they determined, and proven? They claim the plants in their products were used by Viking handmaidens centuries ago, giving them beautiful skin. Really? Where's the data? If consumers want to buy these products based on a fanciful story, as opposed to products which are the result of years of research and peer reviewed data, well...go ahead! I need facts, and when I wrote to the company asking for them, they responded by assuring me they were all about transparency, and would provide me with the information I asked for. I never heard from them again, despite a second request. I did note that they took down the 'group of scientists' claim, as well as Doctor Proven. They also added links to information about the various plants they use, which does not add up to the efficacy of their product. It's simply info about the plants. Potential buyers should also carefully read their money back guarantee, something that appears to be anything but. I worked in the fashion and beauty industry for years, including market research, and I recognize companies and products that seem scammy. This is one of them. I have forwarded my correspondence to the FTC, asking them to get the answers I was unable to get. In short, caveat emptor. These are expensive products, and consumers would do better to buy from a company with a legitimate history in skin care, with a reasonable money back guarantee.

I wanted to like these products. I bought the anti-aging set. Unfortunately I started having breakouts — with new ones every day. Then my skin acted like it was reacting to an allergen - it got dry and flakey. I tried to stick with it, thinking that maybe it was an adjustment period. It was not. Now I am trying to heal the breakouts and trying to get the resulting dark spots to subside. I emailed the company to tell of my experience and explore a refund. I received no response. I am disappointed. Update: the company’s response — which was provided on March 17 — was that I should continue to use for another 30 days before eligibility for a refund. I am not a person who is prone to breakouts, and I am unwilling to continue to cause problems with my skin for another month. I will sacrifice the $100+ that I spent on the Froya products to avoid another month of painful and discoloring breakouts. Update 2. I responded to the company’s invitation to continue use of the products for an additional month and implication that I was not using the products correctly, and indicated an unwillingness to continue to irritate my skin for another month. Invited them to retain the money I spent on the products. I consider this matter closed and don’t wish to engage them further.

I purchased directly from the company feb 18. 25 As I track my package through SHOP as well as the tracking number Frøya has provided, the package has had over 100 check ins at USPS facilities in Florida, but has yet to leave Florida. I have asked for my money back five times, which they are refusing to do so and they continue to make excuses blaming the shipping companies. I have had packages delivered to me from Florida companies in the last week, this company is a scam.

THIS IS A SCAM COMPANY!! Do not order from here!! I ordered a complete set of skincare over a month ago and it is still not here. I have sent multiple emails asking for tracking and delivery information, they promised delivery, which never happened “soon”. The tracker has not moved in over 30 days. They refuse to refund my money, refuse to resend the product and I am out almost $200 with no skincare and no response. They have no intention of honoring their product and at this point have stolen my money. Today they told me to “Pick it up at my closest post office” what?!? It’s not there, the tracker again has shown no movement. They lie, and steal your money. Folks, be smarter than me, do not let your hopes for awesome skincare make you lose money. Lists, thieves and scammers. Avoid at all costs.

WARNING: AVOID THIS COMPANY! After using Froya's 'Mature' skincare line exactly as directed for just two days, I developed hives—red, blotchy, and unbearably itchy. I immediately stopped using the products and was able to heal my skin with a combination of topical antihistamine and a jojoba/manuka/vitamin E oil blend. However, when I contacted Froya for a refund, they claimed I must have taken ‘before and after’ pictures to prove my reaction or continued using the product for 60 days—even though it was causing an allergic reaction! After multiple emails, Froya refuses to refund my purchase. Their ‘Guarantee’ does not cover allergic reactions, and they clearly do not stand by their products. DO NOT BUY FROM THIS COMPANY.

My skin developed hives after 4 days of use. I stopped using the Ultra Cleanse but the hives and swelling didn't decrease until I stopped the entire line. I am left with discoloration. I wrote to Froya asking for a refund. Their gimmick is that customers have to take photos and only after 60 days of use they will refund money. Or they can return unused jars within 14 days for a full refund. They have no policy or warnings about possible skin reactions. They told me I had to send them a photo. But if you read reviews where women had a similiar reaction, you are ignored. However, I contacted my lawyer. She said that if they were a legitimate company, my money $159, would be refunded. I did not have to supply them with a photo because they had enough documented complaints about allergic reactions, they didn't need a photo. A legitimate company stands by their product. A company that stands by their product provides good customer service. They do neither. I told them I would report them to the Better Business Bureau and contact PayPal. I responded to a woman that also had a reaction on FaceBook and Froya immediately blocked me. You cannot trust a company like Froya. Don't fall f

These products made my skin wrinkles worse

I also had a money back guarantee scam experience. The website clearly says that you must stick to the regimen for 60 days to get the refund in multiple places. So I did. I sent in my request for a refund and they said I missed the window and showed me a place on the site where in less bold writing it says you must submit the claim within 60 days of purchase. But I started the process a few days after 60 days so I needed to give an authentic 60 days. Even if I had submitted the claim on the 60th day, they would have probably said I did not use it for 60 days. The entire money back guarantee is very deceptive. The website literally says "Follow usage instructions You must have used the products daily as instructed, for a minimum of 60 consecutive days from the delivery date." UPDATE: *after* I wrote this review and sent them a screenshot of their message, they offered me a partial refund. They didn't answer any of my questions about why the guarantee was unclear or acknowledge that they say two different things.