Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Lucy L.
Mar 9, 2026
Helpful customer service
Although my order has not arrived yet, when emailing the customer services team to find out where it is, I received an instant reply and update on the order. Very friendly and helpful. Lucy
Response from Froya OrganicsMar 10, 2026
Hi Lucy! We're sorry your order took a bit longer to arrive, but so glad our team could keep you in the loop with a quick update. That's always our goal. We hope everything has arrived by now and that you love it! All the best, Tobias @ Frøya
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Jennifer
Mar 9, 2026
The Customer Agent Responded quickly…
The Customer Agent Responded quickly and handled my request, she was polite and pleasant. Jen Montanye
Response from Froya OrganicsMar 10, 2026
Thank you, Jennifer! So glad our team could handle your request quickly and with a smile. We'll pass along the kind words. We're here anytime you need us! All the best, Tobias @ Frøya
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Raquel
Mar 9, 2026
Very fast and easy
Very fast and easy
Response from Froya OrganicsMar 12, 2026
Hei Raquel! Fast and easy is what we aim for. Thanks for the review, we appreciate it! All the best, Tobias @ Frøya
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Vicky
Mar 9, 2026
Thoroughly impressed so far
Their customer service has been amazing. One of the products arrived damaged and Jason in a very kind and understanding manner sorted it out for me. Regarding the products, from the ones I’ve tried so far… I’m only on day two so I can’t comment on the long-term effects… but to finally have skincare that doesn’t sting my face and hasn't aggravated my acne rosacea, is wonderful. It’s not tacky on the skin, it literally melts in and leaves your skin feeling beautiful. You wake up in the morning and your skin still feels lovely. I have really high hopes and have been thoroughly impressed so far.
Response from Froya OrganicsMar 10, 2026
Hey Vicky! So sorry one of your products arrived damaged, but glad Jason took good care of you. And wow, your description of the skincare experience is amazing. The fact that it doesn't sting your face and works with your acne rosacea means so much to us. We designed these products to be gentle and effective, and hearing it melts in and leaves your skin feeling beautiful is the best feedback we could get. High hopes for the long term results, keep us posted!! All the best, Tobias @ Frøya
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Miriam E.
Mar 9, 2026
The friendly and efficient…
The friendly and efficient communication was greatly appreciated! I would absolutely order with Froya Organics based on their customer service!
Response from Froya OrganicsMar 12, 2026
Thank you so much, Miriam!! Friendly and efficient is exactly the vibe we go for, so this is really great to hear. We'd love to have you back anytime. We're here if you ever need anything! All the best, Tobias @ Frøya
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Betina Lindgaard M.
Mar 9, 2026
Works as promised…
I’ve been trying out the product for mature skin for about two weeks now and its actually really working 👍🏽 Due to cancer treatment with immunotherapy my skin has been VERY sensitive and often with redness or even breakouts. So far it seems like this daily and nightly routine has calmed my skin and its looking better than it has been in years. Even some of my colleagues have noticed and has complimented how “glowingly” my skin looks 😍 Guess I just found my new skincare brand
Response from Froya OrganicsMar 10, 2026
Betina, thank you so much for sharing this. Your story really touched us. Knowing that our products are helping calm your skin after everything you've been through with treatment means more than we can say. And the fact that your colleagues are noticing and complimenting your glow? That's amazing!! So happy you found your new skincare brand. We're honored to be part of your routine ❤️ All the best, Tobias @ Frøya
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DENIS
Mar 9, 2026
their customer service is very reactive
Froya organics has a very efficient customer service.
Response from Froya OrganicsMar 9, 2026
Hi Denis, We’re sorry to hear about your experience. The yellow tone can sometimes occur if too much product is applied or if it isn’t blended properly, but we definitely want to make sure the product works as expected for you. Our team is always happy to help with application tips or find a solution. Regarding your refund request, we’re sorry for the delay in getting back to you. Please contact us at [email protected] with your order details so we can review your request and assist you as soon as possible. We appreciate your feedback and the opportunity to make this right. Kind regards, Eri CS Manager
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Karen from L.
Mar 9, 2026
Great customer service
I tried to pay using an online discount but for some reason it woul not apply so I paid in full then contacted customer services. I’ve never received such a swift response and resolution! Great customer service provided by Jason on behalf of Frøya I hope the products are this good 🤞
Response from Froya OrganicsMar 9, 2026
Hey Karen! Thank you so much for this, it really made our day. So sorry the discount didn't apply automatically, but I'm glad Jason got it sorted for you quickly!! He's a star on our team. And trust me, the products will not disappoint either 😊 We're here if you ever need anything! All the best, Tobias @ Frøya
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