Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Laura
Mar 9, 2026
My order arrived damage due to carrier…
My order arrived damage due to carrier issues. Jason was quick to respond to my replacement inquiry and immediately had a replacement order created within 1 day (and this was on the weekend). Laura
Response from Froya OrganicsMar 10, 2026
Hey Laura! So sorry your order arrived damaged, that's never fun. But really glad Jason was able to jump on it so quickly and get a replacement out to you within a day, even on the weekend! That's what our team is all about. We hope you love the products now that they've arrived in one piece 😊 All the best, Tobias @ Frøya
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Justine
Mar 9, 2026
Amazing
Amazing ! So kind and helpful! I put my old address and needed it updated for my shipping to come to the right address. I was so nervous no one would respond but they did, and quick , I love being able to reach out to a real human. Makes me love this brand even more!!! I can’t wait to finally try these products , I’ve been waiting for so long to finally treat myself to this.
Response from Froya OrganicsMar 10, 2026
Justine!! This is so sweet, thank you. We always want our customers to feel like they're talking to real people because, well, they are! So glad we could get your address sorted out quickly. You deserve this treat and I really hope you love the products when they arrive. Enjoy every bit of it! All the best, Tobias @ Frøya
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lidija dedić Č.
Mar 9, 2026
Very kind assistance
Very kind assistance
Response from Froya OrganicsMar 10, 2026
Thank you so much, Lidija! We really appreciate that. Our team always tries to be as helpful and kind as possible, so this means a lot. All the best, Tobias @ Frøya
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Rose D.
Mar 9, 2026
Great Customer Service!
I am so happy with their quick response! If it is Monday - Friday, I always get a quick reply to my emails. Customer Service team is great! And I think this is so important to build trust with any company. I started using Froya products in 2025 and I love them. But the test of fire is always the service after your first purchase. I can confidently say that they get 5 starts from me. :)
Response from Froya OrganicsMar 10, 2026
Hey Rose! This made our day!! You're so right that the real test is the service after your first purchase, and we're thrilled we passed with flying colors. Building trust with our customers is everything to us. So happy you've been loving the products since 2025 and we're here for you anytime 🙌 All the best, Tobias @ Frøya
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Debbie
Mar 9, 2026
fresh and light spray, hydrating.
fresh and light spray, refreshing on my skin.
Response from Froya OrganicsMar 10, 2026
Hei Debbie! Fresh, light, and refreshing is exactly the vibe we were going for. So glad it's hitting right for you! Thanks for the review. All the best, Tobias @ Frøya
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Melinda S.
Mar 9, 2026
Prompt and courteous
Prompt, courteous and pleasant response to all questions.
Response from Froya OrganicsMar 10, 2026
Hey Melinda! That's really kind of you, thank you. We want every interaction to feel good, so hearing that our team was prompt, courteous, and pleasant is exactly what we aim for. Don't hesitate to reach out anytime! All the best, Tobias @ Frøya
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LP in So C.
Mar 9, 2026
Excellent customer service
Excellent customer service! Although the two Froya products I ordered weren't for me, I still wanted to leave a positive review. The two items I ordered arrived promptly. I tried them for three months. A very tiny amount is all that's needed so they last a long time. When I accidentally signed up for their subscription, they were very prompt, professional, and understanding. They helped me cancel my subscription and issued a refund without any hassle. All interactions I had were positive and helpful. All products may not be for everyone, but I would still highly recommend Froya because of the high quality and excellent customer service.
Response from Froya OrganicsMar 10, 2026
Wow, thank you so much for this. It really says a lot that even though the products weren't the perfect fit for you, you still took the time to share such a thoughtful review. We totally understand that not every product works for everyone, and we're just glad the experience with our team was a good one. No hassle is exactly how it should be. We really appreciate the recommendation and wish you all the best! All the best, Tobias @ Frøya
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Louann P.
Mar 9, 2026
Super fast response and resolution
Super fast response and resolution! Very kind and professional!
Response from Froya OrganicsMar 10, 2026
Hey Louann! Super fast is what we aim for, so that's great to hear. Thank you for the kind words, we really appreciate it!! All the best, Tobias @ Frøya
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