Arvaniti E.
Prompt response to my email
I purchased three products from your store, and while I am satisfied with their quality, it was not clear to me at the time of purchase that I would be automatically enrolled in a recurring subscription and charged again. I have sent an email to ask for cancellation of the subscription and requested a refund. The next day everything was settled.
Response from Froya OrganicsMar 22, 2026
Hey Arvaniti! Really glad to hear you're happy with the quality of the products. And thank you for the feedback about the subscription, that's something we take seriously and want to make as clear as possible. So glad our team got everything sorted quickly for you the very next day. We appreciate your patience and honesty! All the best, Tobias @ Frøya



