Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Lara
Sep 25, 2026
Replied back and went above and beyond…
Replied back and went above and beyond to ship new product after receiving the wrong product. I sent a return request for 3 bras with another company and I have yet to receive a response 10 days later. Just getting a response is refreshing! Thank you!!
Response from Froya OrganicsSep 27, 2026
Hey Lara! Thank you so much for this!! So sorry the wrong product got sent your way, but really glad we got a replacement shipped out to you quickly. That wait you mentioned with the other company sounds so frustrating, we always want to be quick and actually show up when something goes wrong. All the best, Tobias @ Frøya
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Leonie S.
Sep 25, 2026
Quick response
Quick response, very helpfull support. Support via mail helped me pause my subscription even though it was not correctly paused in my account! Very grateful! Thanks! Leonie Schilder
Response from Froya OrganicsSep 27, 2026
Hei Leonie! Thank you so much for this!! So glad our support team could get your subscription paused properly by email, sorry it wasn't set right the first time. Really appreciate you giving us the chance to fix it fast. All the best, Tobias @ Frøya
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Katie S.
Sep 25, 2026
The customer service was great to work…
The customer service was great to work with when they accidentally sent me the wrong item!
Response from Froya OrganicsSep 27, 2026
Hey Katie! Thanks so much for this. Sorry about the mix up with the wrong item, but really glad our team made it right and turned it into a good experience anyway. All the best, Tobias @ Frøya
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Brittani
Sep 25, 2026
Amazing Customer Service
Absolutely amazing experience! Not only are the products incredible, but the customer service truly sets this company apart. They were so responsive, kind, and went above and beyond to make sure I was taken care of. It’s rare to find a company that genuinely cares about its customers like this. I’ll definitely continue ordering and recommending them to everyone. Five stars all around!
Response from Froya OrganicsSep 27, 2026
Hi Brittani! Wow, thank you so much for this!! This genuinely made my day. Hearing that the products and the team both blew you away means everything, and knowing you'll keep ordering and recommending us is the best compliment we could ask for. So happy to have you as a customer! All the best, Tobias @ Frøya
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Iona J.
Sep 25, 2026
Fantastic customer service
Fantastic customer service. I purchased both the "Ultra-Fast Relief Balm for Dry, Itchy Skin – For Body & Face" which works amazing for eczema patches. However, the acne set I also purchased didn't suit my skin and ended up making it worse not better - I had photos the day I started and then photos 30 days later which I provided on email and they gave me an instant refund for the acne set. Really impressed.
Response from Froya OrganicsSep 27, 2026
Hi Iona! Thank you for sharing this in such detail. So glad the Ultra-Fast Relief Balm has been working wonders on your eczema patches! And I'm really sorry the acne set didn't agree with your skin, but I'm glad our team could get you a refund quickly once they saw those photos. That's exactly how it should go when something isn't the right fit for you. All the best, Tobias @ Frøya
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Amanda
Sep 25, 2026
Fast replies and great communication.
Fast replies and great communication.
Response from Froya OrganicsSep 27, 2026
Hey Amanda! Thanks so much for this, really glad our team has been quick and clear with you. All the best, Tobias @ Frøya
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Paula
Sep 25, 2026
Ale was great
Ale was great. She took care of the problem..
Response from Froya OrganicsSep 27, 2026
Hi Paula! So happy to hear this, Ale really does take great care of things. Thanks so much for letting us know! All the best, Tobias @ Frøya
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Michelle S.
Sep 25, 2026
MS A minor hiccup
There was a little hiccup with my subscription. It was taken care of in a professional and friendly manner. Thank you JK!
Response from Froya OrganicsSep 27, 2026
Hey Michelle! Thank you for this. Sorry about the hiccup with your subscription, but really glad JK got it sorted in such a professional and friendly way. That's exactly the experience we want you to have. All the best, Tobias @ Frøya
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