Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 290 reviews with 4 stars · Clear filters

Megan H.
Sep 5, 2026
Great products and customer service
Great products and customer service! MM
Response from Froya OrganicsSep 9, 2026
Hi Megan! Thank you so much for the kind words on both the products and our team! All the best, Tobias @ Frøya
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Julie L.
Sep 1, 2026
email saying my order had despatched when not due
I received an email saying my order had been despatched but it 4 weeks too early. I emailed to advise and they told me what to do for a refund to be processed with no cost to myself. So an error on the order was quickly resolved and I appreciate this.
Response from Froya OrganicsSep 2, 2026
Hi Julie, sorry that early despatch email caused confusion, but glad our team got you a straightforward, no cost refund once you flagged it. Appreciate you giving us the chance to fix our own mistake. All the best, Tobias @ Frøya
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Emily H.
Aug 30, 2026
any questions were answered promptly…
any questions were answered promptly from customer support
Response from Froya OrganicsAug 30, 2026
Hi Emily, thank you for taking the time to leave this! Our support team always tries to jump on questions fast, so it's great to hear that came through for you. All the best, Tobias @ Frøya
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Jessie V.
Aug 27, 2026
I placed orders today
I placed orders today. I didn’t read it correctly and chose ‘subcription’ instead of ‘one-time purchase’. I’ve send an e-mail. A few hours later I received one back. Subscription has been cancelled. Can’t tell about the products yet but a good and fast service.
Response from Froya OrganicsAug 31, 2026
Hi Jessie! Thank you for letting us know, glad we could get that subscription sorted for you so quickly by email. Hope the products end up being just as good once they arrive, would love to hear what you think once you've had a chance to try them! All the best, Tobias @ Frøya
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Lois F.
Aug 27, 2026
No issues with the company, product review
No issues with the company, the product is not for me. Even using an amount smaller than a pea, it just sits on my face like Vaseline, doesn't absorb at all, and the smell is unpleasant
Response from Froya OrganicsAug 31, 2026
Hi Lois! Thank you for the honest feedback, and I'm sorry this one didn't sit right with your skin, both the texture and the scent. That's genuinely useful for us to hear. If you haven't already reached out, it's worth contacting our support team, we do have a 60 day guarantee that might help if this particular product just isn't the right fit for you. All the best, Tobias @ Frøya
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Stacy S.
Aug 25, 2026
Product itself is doing wonders for my…
Product itself is doing wonders for my skin…shipping on the other hand took almost 2 weeks long from ordering.
Response from Froya OrganicsAug 26, 2026
Hi Stacy, thank you for this!! So happy to hear the product is working wonders for your skin, that's what matters most to us. I'm sorry the shipping took longer than it should have though, that's not the experience we want for you and we're always working on tightening up our delivery times. Thanks for sticking with us and sharing your honest feedback. All the best, Tobias @ Frøya
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Rebecca
Aug 22, 2026
I had a problem ordering my subscription early
I had a problem ordering my subscription early, payment rejected several times. I sent an email to info and support about the issue. They responded quickly a d corrected the issue without additional emails or questions. The quick response kept me from finding another product. Thank you.
Response from Froya OrganicsSep 2, 2026
Hi Rebecca, sorry the payment kept getting rejected, that's frustrating. Really glad our team fixed it in one go without dragging you through extra emails. Thank you for sticking with us instead of switching! All the best, Tobias @ Frøya
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Mie H.
Aug 21, 2026
Super products
Super products, great customer service. Unfortunate that their store logisticssystem doesn’t recognize that something is not in stock and the payment is failing so I thought something was wrong with my card. Would have been nice to be informed. But when I asked I’ve got at super fast, nice and clarifying answer. Would recommend Frøya anyway
Response from Froya OrganicsAug 25, 2026
Hi Mie, thank you for this! Sorry for the confusion with the payment and stock issue, that would definitely be worrying, we'll pass that along about being informed sooner. But really glad you got a fast and clarifying answer once you asked, and thank you for still recommending Frøya. All the best, Tobias @ Frøya
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