Shawna
Amazing customer service and products!
I received my order very quickly, but one of the products was wrong. I emailed support and had a response with a couple of hours. They were very easy to work with about getting the correct product sent, kept me informed every step of the way, and told me to keep the product that was sent in mistake. And then there’s the product itself!! Absolutely perfect! I have extremely sensitive skin and struggle to find products I can use and trust to be clean and natural. These are amazing and my skin is so happy and healthy feeling!
Response from Froya OrganicsMar 29, 2026
Hey Shawna! Thank you so much for this!! I'm really sorry about the mix up with your order, but so glad our team got it sorted quickly for you. We never want you to deal with the hassle of sending something back, so of course you should keep it. And hearing that the products are working so well for your sensitive skin honestly makes it all worth it. That's exactly what we're here for. So happy your skin is feeling healthy and happy! All the best, Tobias @ Frøya