Leah Z.
I had an issue with my cancellation (I…
I had an issue with my cancellation (I loved the product, but it was causing my skin to breakout). I will try other products of yours in the future. My agent rush canceled my order and really listened to my concerns. I’m so glad it was a human and not AI. It makes a difference. Thank you.
Response from Froya OrganicsApr 2, 2026
Hey Leah! Thank you for this, and I'm sorry the product wasn't the right fit for your skin. Everyone's skin is different so we totally understand. Really glad our team was able to jump in quickly and get your cancellation sorted without any hassle. We pride ourselves on real, human customer service so it means a lot that you noticed that! We'd love to help you find something that works better for you whenever you're ready to try again. All the best, Tobias @ Frøya



