Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Blythe H.
Apr 8, 2026
The products are beautiful! Highly Recommend!
The products are beautiful, effective and made with clean ingredients, which is extremely important to me. And customer service has been immediate and outstanding. It's wonderful to have a company put quality and customers first. I highly recommend giving Froya a try.
Response from Froya OrganicsApr 9, 2026
Blythe, thank you so much for this!! Clean ingredients and putting quality first is at the heart of everything we do, so reading this honestly means the world. And we're so glad the customer service experience matched the products. Thank you for recommending us 🔥 All the best, Tobias @ Frøya
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Joyce S.
Apr 8, 2026
Quick and easy refund request
My request for a refund were issued quickly and promptly. Although the product did not work for me sadly, the assistance I received and requesting a refund was handled professionally and expeditiously, and quite honestly a lot easier than I anticipated. Thank you so much! Joyce Silvia
Response from Froya OrganicsApr 9, 2026
Joyce, thank you for sharing this! We're sorry the product wasn't the right fit, but so happy that the refund process was smooth and hassle free for you. We always want to make things as easy as possible, even when something doesn't work out. Really appreciate your kind words about the team! All the best, Tobias @ Frøya
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Deanna S.
Apr 8, 2026
Wonderful first impression!
I've only been using the products for a month now, but am already noticing a difference. Add to that, the customer service was extremely attentive and helpful! ~Deanna
Response from Froya OrganicsApr 13, 2026
So glad to hear this, Deanna! A month in and already seeing a difference is wonderful. And it only gets better from here. Really happy the customer service experience was great too. We're here if you ever need anything! All the best, Tobias @ Frøya
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Christine S.
Apr 8, 2026
Exceptional customer service
Exceptional customer service! They responded quickly and fixed my issue at hand. Unfortunately, when I placed my order, I didn't double check the auto fill for my address. When I received my order confirmation I noticed that my shipping and billing was for my previous address. I reached out via email and received a response within an hour! They informed me that the shipping address for my order has been updated to the correct address! I was expecting to get a response within 2 days. I am a new customer and to say I am blown away by this company already, would be an understatement!
Response from Froya OrganicsApr 13, 2026
Hey Christine! Oh no, the autofill address mix up is something that happens more often than you'd think! So glad the team caught it and got your shipping address updated so quickly. We never want anyone to have to stress about their order, especially a new customer. Welcome to Frøya, and thank you for such a kind review!! We're excited to have you with us. All the best, Tobias @ Frøya
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Tammy H.
Apr 8, 2026
So very impressed
I reached out today to make sure I was using the products correctly. To my surprise, I received an email the same day with a very detailed explanation of how to the products the correct way. So very impressed.
Response from Froya OrganicsApr 13, 2026
Tammy, thank you for reaching out to us! We always want to make sure you're getting the most out of your products, so we're happy we could help. If you ever have more questions or just want to chat about your routine, don't hesitate to reach out again. We love hearing from you! All the best, Tobias @ Frøya
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Amy T.
Apr 8, 2026
Great product and customer service
The products have done wonders for my 54 year old skin. But most importantly, their customer service was prompt and outstanding when I needed to cancel an order and pause my subscription. The product lasts so long that I wasn't ready for more. Thankfully I caught it in time for them to cancel it. Many companies won't do that once it's paid for. Their prompt response allowed for it. I will definitely order from them again.
Response from Froya OrganicsApr 13, 2026
Hey Amy! So happy to hear the products are working wonders for you!! And you're right, our balms really do last a long time, so we totally get needing to pause. We never want anyone to feel pressured into receiving more than they need. That's why cancelling or pausing is always easy and hassle free with us. Really appreciate you sharing this, and we'll be here whenever you're ready for your next order 😊 All the best, Tobias @ Frøya
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Maja L.
Apr 8, 2026
Fast response and refund of cancelled…
Fast response and refund of cancelled order
Response from Froya OrganicsApr 13, 2026
Thank you, Maja! Glad we could get the refund processed quickly for you. We always aim to make things as smooth and stress free as possible. Appreciate you taking the time to share this! All the best, Tobias @ Frøya
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cliente
Apr 8, 2026
Excellent experience
The products I ordered are very nice and make a difference. I had to resolve a subscription problem and the assistance of AR was kind, prompt and efficient. Excellent experience
Response from Froya OrganicsApr 11, 2026
So happy to hear this! Really glad AR could help sort out the subscription issue smoothly for you. I'll pass along the kind words, they'll love hearing it. And it's great that you're seeing a real difference with the products. That's what it's all about. Thank you for the review!! All the best, Tobias @ Frøya
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