Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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The team replied very quickly to my questions. They advised me how to solve the problem efficiently and they were very nice and polite.
Response from Froya OrganicsApr 12, 2026
Thank you so much for this! We always try to get back quickly and with helpful advice, so it's really nice to know that came through. Appreciate you sharing your experience! All the best, Tobias @ Frøya
Sharon F.
Unfortunately my skin had a reaction to the products but the support team were friendly and warm and I received my refund in full. Very refreshing customer service and was very much appreciated ❤️
Response from Froya OrganicsApr 12, 2026
Hey Sharon, I'm sorry to hear the products didn't agree with your skin. Everyone's skin is different and we totally get that. Really glad the refund process was smooth for you though. That's exactly how we want it to work, no hassle. We appreciate you giving us a try and thank you for such a kind review even after that experience. That really says a lot! All the best, Tobias @ Frøya
Claire Pisani B.
Highly professional throughout! Excellent customer service.
Response from Froya OrganicsApr 12, 2026
Hey Claire! Thank you so much, that's really great to hear. We work hard to keep things professional from start to finish, so this means a lot. Appreciate you! All the best, Tobias @ Frøya
Lisa W.
I emailed the company right after receiving products because I did not understand the order of application of the products because it wasn’t clear. Within two hours. I received a reply with a clear and concise explanation and I was immediately impressed especially since over the past two months, other companies that I have ordered products from didn’t ship items, nor did they reply to my many inquiries about when the items would be delivered so suffice it to say that THIS companies’ reply made an impression. The can’t wait to try these products and I pray I like them so I can continue to deal with a professional company!
Response from Froya OrganicsApr 12, 2026
Hey Lisa!! Wow, this review really made our day. The fact that our quick reply stood out to you after those other frustrating experiences means everything. We take that stuff seriously, when someone reaches out, they deserve a real answer fast. I really hope you love the products once you start using them! We're here if you ever need anything. All the best, Tobias @ Frøya
Amy B.
The immediate response to my question about products was polite and helpful. I have been a customer for quite awhile and am very pleased with the results.
Response from Froya OrganicsApr 12, 2026
Hey Amy! So glad we could help quickly. And the fact that you've been a loyal customer for a while and are still pleased with the results? That means the world to us. Thank you for sticking with us!! All the best, Tobias @ Frøya
Janet S.
I tried the products but did not want to continue the subscription. When I received notification that an order was getting ready to ship and was already charged I emailed and was relieved to find that customer care not only cancelled subscription but was able to stop upcoming shipment. Thank you so much!
Response from Froya OrganicsApr 13, 2026
Hey Janet! We totally understand that our products aren't for everyone, and we never want anyone to feel stuck. So glad the team was able to jump in quickly, cancel the subscription, and stop that shipment for you. That's exactly how it should work. No hassle, no stress. Thank you for giving us a try, and we appreciate you sharing your experience! All the best, Tobias @ Frøya
Marissa
I am starting to show perimenopause symptoms, and was prescribed progesterone, which for me has meant more breakouts and also dry, flaky patches at the same time. None of the tried and true things that I have used in the past were working anymore. I've only been using the Froya products for about two weeks, but so far it seems like it is just what the doctor ordered for my face.
Response from Froya OrganicsApr 10, 2026
Hey Marissa! So glad to hear the Frøya products are working for you so far!! Dealing with perimenopause skin changes is no joke, and it means a lot that you gave us a try when the things you used before stopped cutting it. Two weeks in and already feeling a difference is amazing. We're rooting for you and your skin journey, and we're always here if you need anything. All the best, Tobias @ Frøya
Shireen H.
Varinea was amazing at dealing with my issue, she was very quick at finding a resolution and processing my request. Very happy with the level of customer service!
Response from Froya OrganicsApr 10, 2026
Thank you so much for this, Shireen!! I'll make sure Varinea sees your kind words. She really is fantastic at what she does, and hearing that she got your issue sorted quickly makes us so happy. We're big on making sure our customer service actually feels like someone cares, so it's great to know that came through for you. All the best, Tobias @ Frøya
