Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Carolyn
Apr 13, 2026
Great customer service
Great customer service. I ordered and use their products and love them. I didn’t realize I signed up for a subscription, so when I was notified of the second automatic order, I cancelled the subscription and reached out immediately to customer support. They were quick to respond, professional, and kept me informed of the steps being taken to cancel the order and reimburse me for the charge. The entire process took less than an hour. They went above and beyond to deal with logistics. I recommend this company.
Response from Froya OrganicsApr 14, 2026
Carolyn, thank you for this!! So glad you love the products. And I'm really happy to hear the cancellation and reimbursement process was quick and smooth for you. That's always how we want it to work, no runaround, just getting it done. Our team really does go the extra mile on stuff like that. We'd love to have you back anytime! All the best, Tobias @ Frøya
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Melanie
Apr 13, 2026
Clean and quality
The products are not only fabulous but the customer service is very accommodating! Love this company and highly recommend!
Response from Froya OrganicsApr 14, 2026
Hei Melanie! So great to hear you're loving both the products and the customer service. Clean, quality ingredients paired with a team that actually cares, that's what we're all about. Thank you for recommending us!! All the best, Tobias @ Frøya
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Mikaela M.
Apr 13, 2026
5 Stars in Every Way!
There was a slight hiccup with shipping the product and I was unable to receive my first 2 orders. As soon as I emailed support, I got a quick response not only looking into the issue but sending me a replacement order (that DID arrive - yay!) and processing a refund for the orders that weren't able to make it to me. Their customer service is the best - I worked with Jason and he was incredibly understanding and supportive. The attention to detail, level of service, and genuine care for the people who are buying their products is next level - I certainly experienced that with the customer service team, and I'm so excited to actually get to receive the benefits of these products as well. I've only been using them for 4 days now, but my skin feels softer, lighter, and happier (skin can feel happiness, right?) than I ever remember it feeling!
Response from Froya OrganicsApr 14, 2026
Hey Mikaela! Wow, thank you for writing all of this out. I'm so sorry about the shipping hiccup with those first orders, but I'm really glad we were able to make it right with the replacement and refund. Jason is going to love reading this, he truly cares about every single customer. And the fact that your skin already feels softer and lighter after just 4 days?? That's amazing. It only gets better from here! So happy you're finally getting to experience the products. All the best, Tobias @ Frøya
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Victoria
Apr 13, 2026
Good customer support and email…
Good customer support and email updates. Product took time to arrive but well worth it and would buy again
Response from Froya OrganicsApr 14, 2026
Victoria, thank you! Really glad the support and email updates kept you in the loop. We know the wait can be a bit longer sometimes, so it means a lot that you stuck with us. So happy it was worth it in the end! All the best, Tobias @ Frøya
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Florence
Apr 13, 2026
great service even a few months after…
great service even a few months after purchase.Very easy contact and solutions proposed.
Response from Froya OrganicsApr 14, 2026
Hey Florence! That's so great to hear!! We believe the support shouldn't stop after the sale, so knowing that you had a smooth experience months later really makes us happy. Thanks for the kind words. All the best, Tobias @ Frøya
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Jennifer G.
Apr 13, 2026
Thank you!
Jason helped me expeditiously with an order I needed to cancel and followed with promptly. I appreciate your help!
Response from Froya OrganicsApr 14, 2026
Thank you right back, Jennifer! So glad Jason could get that sorted quickly for you. He's great at making sure things get handled without any delays. We appreciate you taking the time to leave this review! All the best, Tobias @ Frøya
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Julie
Apr 13, 2026
I can not say enough good things about…
I can not say enough good things about customer service! Thank you, Jason!
Response from Froya OrganicsApr 14, 2026
Julie, that means so much to us! Jason is a rockstar and he'll be thrilled to see this. Thank you for the love 🙌 All the best, Tobias @ Frøya
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Kathi
Apr 13, 2026
Great support
Jason was quick, professional, and kind!
Response from Froya OrganicsApr 24, 2026
Quick, professional, and kind. That's Jason in a nutshell!! So glad he could help and that you had a great experience. We'll make sure he hears this!! Thank you, Kathi!! All the best, Tobias @ Frøya
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