Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Brigitte
I was unable to access my account. Varinea was able to get me the information in a timely fashion. The customer service is as excellent as the products!!
Response from Froya OrganicsApr 22, 2026
Hey Brigitte! So glad Varinea could step in and sort the account access for you quickly. That's exactly the kind of timely support we want everyone to experience. Really appreciate you taking the time to write this up! All the best, Tobias @ Frøya
Gen
Froya support have been great with sorting a refund for me on something I didn’t know had been processed and also confirming info about my account! Very quick to respond too!
Response from Froya OrganicsApr 22, 2026
So glad we could get that sorted for you, Gen! Refunds and account stuff can be confusing, so we always want to make sure it's handled quickly and clearly. Really appreciate you sharing this. All the best, Tobias @ Frøya
Janet
Jk did a fantastic job taking care of my issue. JK was responsive and efficient in resolving my issue almost immediately. Excellent customer service!!!! Thank you so much! Kindly, Janet Mattson
Response from Froya OrganicsApr 22, 2026
Janet, this is so great to read!! JK will be thrilled to hear this. Responsive and efficient is exactly the standard we hold ourselves to, and we're so glad your issue got resolved so quickly. Thank you for taking the time! All the best, Tobias @ Frøya
Ms. L.
Responsive customer service.
Response from Froya OrganicsApr 22, 2026
Thank you so much for saying this! Responsive is exactly what we aim to be. So glad you had a great experience with us 😊 All the best, Tobias @ Frøya
Kc
Fast and quick resolution for my order!
Response from Froya OrganicsApr 22, 2026
Love to hear this!! Fast and quick is exactly what we always aim for. So glad your order got sorted. Thank you for sharing 🙌 All the best, Tobias @ Frøya
Simo
Very responsive and helpful customer service. On top of having a great product
Response from Froya OrganicsApr 22, 2026
Hey Simo! So happy to hear you've had a great experience with both our team and our products. That combination is exactly what we work hard for every day. Thank you for this!! All the best, Tobias @ Frøya
Aisling F.
My experience was excellent with JK- so quick and so understanding - thank you
Response from Froya OrganicsApr 22, 2026
Aisling, this is so lovely to hear! JK being quick and understanding is exactly what we want from every interaction. Thank you so much for sharing this with us! All the best, Tobias @ Frøya
Penelope H.
This review is about their customer service as I only received my order today. I had a lot of problems getting tracking details from the courier and they didn't deliver within the agreed timescale. The customer service person (Mimir?) was very kind and helpful as well as prompt in dealing with me
Response from Froya OrganicsApr 22, 2026
Penelope, thank you so much for this! Courier tracking issues can be so frustrating, and we're really glad Mimir could step in and make things smoother for you. Kind, helpful, and prompt is exactly the experience we want everyone to have. We appreciate you sharing this 🙌 All the best, Tobias @ Frøya
