Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Elaine
Sep 29, 2026
I was impressed by an actual person communicating with me
The level of support I received regarding my shipping issue was phenomenal. When I received my package, one of the jars was leaking, and the product was smeared all over the box. Another one of the jars seem to be loose or open. I immediately messaged the support team and they were so responsive. I was grateful that it wasn’t some AI computerized BOT answering my questions. I felt very hard with my frustrations.
Response from Froya OrganicsSep 29, 2026
Hey Elaine, I'm really sorry to hear a couple of your jars showed up leaking and loose, that's not the unboxing experience we want anyone to have. I'm so glad our support team jumped in fast to sort it out for you. And yes, always real humans over here, never bots, we think that matters when you're frustrated. Thanks for giving us the chance to make it right. All the best, Tobias @ Frøya
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Wendy W.
Sep 28, 2026
The BEST skin care on the market. I am extremely thrilled to have…
I am extremely thrilled to have discovered Froya skin care. The products deliver exactly what is promised. The customer service is also excellent. They answer quickly and address what is needed. Thank you, Froya, for helping countless people with their skin care that is natural, organic and actually works!!! Wendy
Response from Froya OrganicsSep 29, 2026
Wendy, thank you so much for this!! It means a lot to hear the products are delivering on exactly what we promise, and that the team's quick responses have been part of that too. We built Frøya to stay natural and organic without cutting corners, so knowing it actually works for you makes it all worth it. All the best, Tobias @ Frøya
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Rima
Sep 28, 2026
Love Line’s emails
Love Line’s emails. They are either touching, or they are interesting and informative. I was moved by her responding personally to me about when the King died and I had sent her a message. I really am enjoying using the products. I use them every day. I’m looking forward to seeing the results and the improvements. So far, I do think I see some good results.
Response from Froya OrganicsSep 29, 2026
Hei Rima! So glad to hear Line's emails have meant something to you, she really does pour her heart into every message she sends. Thank you for sharing that story, it means a lot to us. And it's great to hear you're already seeing some good results from using the products every day, that's just the start! All the best, Tobias @ Frøya
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Afrah A.
Sep 28, 2026
Great customer service from Jason
Great customer service from Jason! He was very kind, helpful and quick to assist me. I really appreciated how friendly and professional he was throughout the whole process. As a new customer, this was a lovely first experience with Froya, and I’m looking forward to trying their products! 🌸
Response from Froya OrganicsSep 29, 2026
Hi Afrah! This made my day!! Jason really is great like that, so happy he made your first experience such a good one. Welcome to the Frøya family, we can't wait for you to try the products and see what they can do for you. 🌸 All the best, Tobias @ Frøya
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Kathy R.
Sep 28, 2026
Great customer service care
Great customer service care. One week in and my skin feels great
Response from Froya OrganicsSep 29, 2026
Hey there! So happy to hear your skin is already feeling great after just one week!! Thanks for giving Frøya a shot, excited to see how it keeps improving from here. All the best, Tobias @ Frøya
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Stephanie J.
Sep 28, 2026
Great customer experience …
When I received my order it was damaged in the mail. The support team was friendly and helpful to get me a replacement for the items that were damaged. I had a great experience and received my replacement in only a few days.
Response from Froya OrganicsSep 29, 2026
Hi Stephanie, so sorry your order got damaged in the mail, that's never a fun thing to open up. Really glad our team could get a replacement out to you quickly though, that's exactly what we want to happen when something like this comes up. Thanks so much for sticking with us through it! All the best, Tobias @ Frøya
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Victoria C.
Sep 28, 2026
Great Customer Service
This Company was very good about canceling my order ( I had enough product) and refunding the order before it shipped ! Thank you !
Response from Froya OrganicsSep 29, 2026
Hey Victoria! Thank you for this!! Really happy we could cancel that order and get you refunded before it even shipped, no point paying for product you don't need yet. All the best, Tobias @ Frøya
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Michelle
Sep 28, 2026
Quick response to my inquiry
Quick response to my inquiry. Replacement product promised to be sent to correct error in order (wrong product sent).
Response from Froya OrganicsSep 29, 2026
Hi Michelle, thanks for the shoutout! Sorry about the mix up with the wrong product showing up, but glad our team got back to you quickly and got a replacement on the way. All the best, Tobias @ Frøya
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