Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Cassandra R.
Apr 24, 2026
Great customer service!
I didn’t receive my package even after it said delivered. I contacted Froya’s customer service department and they immediately sent me a replacement. It only took 48hrs. to receive and they were lovely to communicate with. I’m excited to try my new products.
Response from Froya OrganicsMay 13, 2026
Hey Cassandra! So sorry your original package went missing. Glad we could get a replacement out in 48 hours, that's exactly what we'd want for ourselves. Excited for you to try the new products! All the best, Tobias @ Frøya
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Jane F.
Apr 24, 2026
Great customer service !!!!
The AI response was quick and informative and quickly escalated the problem up to a human agent who sorted through a lot of stuff and got my problem solved. I am so grateful for all of her help.
Response from Froya OrganicsMay 13, 2026
Hey Jane! Glad the AI got things rolling quickly but even happier our human team could take it from there and sort everything out for you. Thanks so much! All the best, Tobias @ Frøya
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Anonymous
Apr 24, 2026
Unfortunately I had a severe reaction…
Unfortunately I had a severe reaction to the eczema cream, however James from customer support provided a refund for 1 of the creams purchased. Sadly couldn’t get it for both creams but happy with the fast refund for one of the creams.
Response from Froya OrganicsMay 13, 2026
I'm so sorry to hear about the severe reaction, that's never what we want for anyone. Glad James was able to get you a refund on one of the creams quickly. If you'd like to chat further about the other one, please reach out and we'll see what we can do. All the best, Tobias @ Frøya
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Samantha S.
Apr 24, 2026
Fantastic products & natural
Fantastic products. My skin looks & feels amazing. I’ve been using my balm for a few weeks & have noticed a difference in my skin. I love the fact it’s natural & will be ordering more. Sammy
Response from Froya OrganicsMay 13, 2026
Hey Sammy! Seeing a difference in a few weeks is exactly what we love to hear 😊 Natural is everything to us too. Thanks for being with us, and can't wait to send your next order! All the best, Tobias @ Frøya
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Luci
Apr 24, 2026
I love FROYA skincare
I love FROYA skincare, but my subscribed products were coming too rapidly and I tried to delay my delivery by a few months. Unfortunately the link to extend didn't work. I contacted customer support and had great responsiveness from my customer service rep. All the more reason to stick with FROYA products. I look great and even my dermatologist commented on how wonderful my skin is looking!
Response from Froya OrganicsMay 13, 2026
Luci, your DERMATOLOGIST noticed?! That's the ultimate co-sign 🔥 So sorry the delay link wasn't working, definitely something for us to look at. Glad our rep got it sorted for you. Thanks for sticking with us! All the best, Tobias @ Frøya
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Zsofi B.
Apr 24, 2026
JK supported me with several different…
JK supported me with several different aspects of my order and they were always very prompt and kind with their reply! -zsofi
Response from Froya OrganicsMay 13, 2026
Hei Zsofi! JK is the absolute best, I'll make sure they see this. Thank you! All the best, Tobias @ Frøya
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Diana M.
Apr 24, 2026
I really love their products
I really love their products, and their customer service is excellent. I can’t recommend Froya highly enough.
Response from Froya OrganicsApr 29, 2026
Thank you so much, Diana!! "Can't recommend highly enough" honestly made me want to jump out of my seat. So happy you love the products and the service. We appreciate you so much! All the best, Tobias @ Frøya
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Lynn L.
Apr 24, 2026
They were very nice and very helpful
They were very nice and very helpful. I loved their products but unfortunately I can't use them. I'm allergic to one or more of the ingredients. Pl3ase give them a try, you won't regret it. Lynn Lujan
Response from Froya OrganicsApr 28, 2026
Lynn, I'm so sorry to hear about the allergy. That's genuinely tough. But the fact that you're still recommending us despite not being able to use the products yourself? That means the world to us, honestly. Thank you so much for your kindness and for taking the time to write this. It really does mean a lot!! All the best, Tobias @ Frøya
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