Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Shannon W.
Apr 28, 2026
I looove the face scrub
I looove the face scrub. The eye, night, and day balms feel amazing. I wasn’t expecting anything after the night balm but I swear I woke up and my face just looked fresher.
Response from Froya OrganicsApr 28, 2026
Hey Shannon! That waking up to fresher skin feeling is honestly the best!! So glad the night balm surprised you in the best way, and that the face scrub and balms are all hitting the mark. That's exactly what we hope for. We're here if you ever need anything! All the best, Tobias @ Frøya
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Kim B.
Apr 28, 2026
Love these products
Love these products! My skin has been really dry this winter and these balms wonderful to help hydrate my skin. We’ll see this summer if I use them as much / often, but so far, one of my favorite skin I products I’ve purchased! A little goes a long way!
Response from Froya OrganicsApr 28, 2026
Hey Kim! So happy to hear the balms have been helping with dry winter skin! And yes, a little really does go a long way with these. Can't wait for you to see how they work for you in the summer too. Thanks so much for sharing!! 🙌 All the best, Tobias @ Frøya
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Jenn S.
Apr 28, 2026
Unfortunate break out- great response from company
I was super bummed because I had a reaction to the products and I was super excited about using them. I reached out to Froya and they kindly refunded me for the products. I really wish I could use them, I loved the way the company responded and had a positive experience with them even though I am not able to use the products.
Response from Froya OrganicsApr 28, 2026
Hi Jen, good morning! Thanks for reaching out. As our team is spread across different time zones, we’re just starting our day now, but please don’t worry, we’ll be getting to your request right away. Best Erikah Customer Support Manager
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Nikki
Apr 28, 2026
Fantastic customer support and…
Fantastic customer support and response. Much appreciated and love the product!!
Response from Froya OrganicsApr 28, 2026
Thank you so much for this!! It genuinely means a lot to know the support experience hit the mark. And so glad you love the product! We're always here if you need anything. All the best, Tobias @ Frøya
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Jamie
Apr 27, 2026
I appreciate the kind and quick help…
I appreciate the kind and quick help adjusting my subscription. I didn't realize I had a subscription u til I received an email that both order was processing. The creams didn't agree with my skin. I was able to get the shipment stopped and a refund started.
Response from Froya OrganicsApr 28, 2026
Hey Jamie! Really glad we could catch that in time and get the shipment stopped for you. Not every product works for every skin type and that's totally okay. Getting you sorted quickly is exactly what we aim for, and we're happy the refund is on its way. Thanks for reaching out and giving us the chance to help! All the best, Tobias @ Frøya
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Camille
Apr 27, 2026
Très bonne expérience
Très bonne expérience. La première livraison n’a pas abouti mais Froya m’a renvoyé les produits et s’est assuré qu’ils arrivent bien cette fois-là. Service client très à l’écoute.
Response from Froya OrganicsApr 28, 2026
Merci beaucoup Camille!! Désolé pour le souci avec la première livraison, mais vraiment content qu'on ait pu vous renvoyer les produits et que tout soit bien arrivé cette fois. C'est exactement ce qu'on essaie de faire, s'assurer que vous recevez vos produits quoi qu'il arrive. Merci pour votre confiance! All the best, Tobias @ Frøya
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Michelle S.
Apr 27, 2026
Excellent customer service.
Excellent customer service. Michelle Siebert
Response from Froya OrganicsApr 28, 2026
So glad to hear that, Michelle! That genuinely means a lot to the whole team. Thanks for taking the time to let us know 😊 All the best, Tobias @ Frøya
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Hillary
Apr 27, 2026
Excellent Customer Service
My skin is quite sensitive and I unfortunately had an allergic reaction to the product. I had not managed to cancel my subscription in time before the next product shipped. When I saw that it had shipped, I replied to the email asking for help. The customer support agent, AR, was kind and helped me immediately by cancelling my subscription and intercepting the recent order, cancelling it, and refunding it. My experience was very positive and I am grateful to the company for having such helpful and friendly customer service staff!
Response from Froya OrganicsApr 28, 2026
Hey Hillary! First, I'm really sorry to hear about the allergic reaction. Sensitive skin can be so unpredictable. So glad AR was able to step in quickly and get everything sorted out for you. That's exactly the kind of support we want everyone to have. Thank you so much for sharing this, it really means a lot to us!! All the best, Tobias @ Frøya
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