Kimi M.
When I first started using Froya
When I first started using Froya, as with any new facial products, I had some break out, but not major acne, and so I continued use. Months later however, I started breaking out again. So I went back to my old routine of aloe and salicylic acid. And I’ve tried using it again but I broke out bad. I did not think I had a subscription to it any longer because I already have some unopened from last time it shipped, and I thought had cancelled the subscription. Then I received an email with shipment confirmation, when I should have received an email asking me to confirm shipment prior. I Immediately emailed them back saying I thought it was cancelled. They in turn reached out to their warehouse and stopped shipment and refunded me. It was taken care of quickly and efficiently! I’m very glad for this. Some companies lately are not so quick to fix things and make them right, it’s about their bottom line. I would recommend Froya to anyone to at least try. I just have the most sensitive skin. My friend who has sensitive skin still uses it, she had recommended it to me, that’s why I tried it. I continue to use it on my decollate, arms and backs of hands because it makes a nice protection barrier for moisture. It is sent free and feels good. It never really got rid of my redness, my redness is just too deep from broken capillaries from years of bad rosacea. But I have recommended it to many others with Celtic skin. I also tried the hair kit, with a spray, wash and oil. I don’t care for the smell of the oil, I used it a few times and it’s a very powerful smell for me of eucalyptus. I still use the shampoo, and the hair spray occasionally. It did not stop the itching I’ve been experiencing. I don’t have dry scalp, it just hurts and itches for no reason. I’ve seen a dermatologist and they threw everything at it. I recently found something else is helping a little, but I am 53 and think it’s some nerve damage type issue from menopause. But the Froya products did not do much for me. I will use the shampoo till it’s gone, my hair seems healthy from it.
Response from Froya OrganicsMay 6, 2026
Thank you so much for this incredibly detailed and thoughtful review, Kimi! We really appreciate you sharing your experience so openly. We're so glad our customer service was able to handle the subscription cancellation quickly and efficiently — that kind of experience is what we always strive for. Every skin is different, and we're grateful for your honest feedback about the products. We're happy to hear the hair products have been helpful, and we truly appreciate your kind recommendation of Froya!