Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Jan M.
May 6, 2026
I received prompt and efficient help
I received prompt and efficient help. Thank you
Response from Froya OrganicsMay 21, 2026
Thanks Jan! All the best, Tobias @ Frøya
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Joan
May 6, 2026
Great customer service again
This was my second order. For some reason before I was allowed to enter a discount code, I had one, the purchase went through. When I emailed them about my issue, they immediately applied the discount as a refund. Once again great customer service! JJ
Response from Froya OrganicsMay 14, 2026
Hey Joan!! Sorry the discount didn't apply at checkout, that's frustrating. So glad the team just refunded the difference right away. Second order too, that means a lot ❤️ Thank you! All the best, Tobias @ Frøya
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Melissa
May 6, 2026
Contact was quick and efficient
Contact was quick and efficient. Thanks MHB Perth Australia
Response from Froya OrganicsMay 9, 2026
Hi Melissa! Quick and efficient is what we go for every time. Thanks for the lovely note from Perth!! 🙌 All the best, Tobias @ Frøya
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Ashten M.
May 6, 2026
Best customer service
My concern was treated promptly and respectfully. There was an accidental order and Froya cancelled it for me. I have loved their products and now I love their customer service. I'm very impressed with this company.
Response from Froya OrganicsMay 6, 2026
Thank you so much for your kind words, Ashten! We're really glad we could sort things out for you quickly. Accidental orders happen, and we always want to make sure our customers are taken care of. It means the world to us that you love our products and feel supported by our team. We look forward to continuing to serve you!
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Christi C.
May 6, 2026
I love the products
I love the products. Response time was amazing. Jason really helped me out! I, however, still don’t know how to change my subscription to every other month.
Response from Froya OrganicsMay 6, 2026
Thank you so much, Christi! We're thrilled Jason could help you out so quickly. Regarding changing your subscription frequency, please don't hesitate to reach out to our customer support team and we'll get it sorted for you right away. Thanks for your continued support!
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Laura H.
May 5, 2026
5* but with an important footnote
5* but with an important footnote. I switched from tallow balm (2 different brands so same same) to froya & noticed no real difference so when I got to almost the end I went to a local shop & bought more tallow (different brand again but unscented & cheap). I decided, god knows why, to use both the tallow AND froya together. Well shiiiiittttt. I have people telling me they thought I was nearly 30 (I'm 47) & partner telling me I look younger & that my frown lines are gone. That has not happened before. I wasn't going to rate the product so highly but the combination has clearly worked. So that's my experience. Shipping was quick. No staining from the product & I live in whites so I'm guessing some of those reviews are from people buying knock offs.
Response from Froya OrganicsMay 6, 2026
Thank you so much for this thoughtful and detailed review, Laura! We absolutely love hearing about your experience and how the combination of our products has worked so beautifully for you. Your feedback about the anti-aging results means the world to us! We take the integrity of our reviews very seriously and genuinely appreciate you flagging your concerns — we're always working to ensure authenticity. We're so glad to have you as a loyal customer!
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Anna
May 5, 2026
Excellent customer service
I was unable to continue using this product and I notified customer service on Saturday and they responded promptly! They were able to cancel the next order just getting ready to be shipped! The product was just too thick for me , but it did work well. This is an honest & caring company. They treat you as a customer, not as a number.
Response from Froya OrganicsMay 6, 2026
Thank you so much for your kind words, Anna! We're really glad our team was able to help you quickly, even on a Saturday. Your satisfaction is always our priority, and it means so much to hear that you felt treated as a valued customer. We hope to continue serving you!
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Rachel B.
May 5, 2026
Froya customer service is the best
Froya customer service is the best! I wrote with an issue (my fault!) and they handled it immediately. I love this company for their products and now also for their genuine customer service. Thank you!!
Response from Froya OrganicsMay 6, 2026
Thank you so much, Rachel! We're so glad we could address your issue promptly and turn things around for you. Your kind words about our products and customer service truly mean everything to us. We're lucky to have such wonderful customers — thank you for your continued support!
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