Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Jane
May 13, 2026
helpful customer service!
helpful customer service!
Response from Froya OrganicsMay 14, 2026
Thank you, Jane!! That's exactly what we're going for 🔥 All the best, Tobias @ Frøya
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MSK
May 13, 2026
The cream is excellent
The cream is excellent, work like a miracle. I used to buy various creams but now I am going to buy only Froyaorganics because this is the only cream I need. Delivery took a bit of a time to deliver to Switzerland but the package was held at the bordre. FroyaOrganics customer care is excellent. They responed to my inquiry about the shipment immediately.
Response from Froya OrganicsMay 14, 2026
This is so lovely to hear!! Knowing the cream has become THE one for you is honestly the best compliment we could get. Sorry about the slight delay at the Swiss border, customs can be unpredictable, but so happy our team got back to you right away on the shipment. Thank you for sticking with us ❤️ All the best, Tobias @ Frøya
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Mayra M.
May 13, 2026
The representative was quick to respond…
The representative was quick to respond to my email, and effectively resolved my issue. Great customer service. Thank you!
Response from Froya OrganicsMay 14, 2026
Hey Mayra! Quick replies and real solutions, that's the whole goal. Thank you so much for the kind words!! All the best, Tobias @ Frøya
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Mette H.
May 13, 2026
This is some of the best products I…
This is some of the best products I have ever tried. My skin has changed in only a few days. Im excited to see what it can do in weeks.
Response from Froya OrganicsMay 14, 2026
Hei Mette!! Hearing this honestly never gets old. Visible change in just a few days, and you're not even at the full results yet, just wait ✨ So excited for what's coming. Thank you for sharing this! All the best, Tobias @ Frøya
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Frances
May 13, 2026
Not only are the products wonderful but…
Not only are the products wonderful but they have amazing customer service...they are very responsive and kind!
Response from Froya OrganicsMay 14, 2026
Thank you so much, Frances!! Both sides matter to us, great products AND a team that actually cares. So glad you've felt both 💛 All the best, Tobias @ Frøya
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Nicolette
May 13, 2026
So far so good
So far so good, two weeks in tomorrow, give it time. I was wishing there had been a bit more information regarding using these products. I believe I read to just use the 4 initially, the scrub 2-3 times a week. What do you recommend using to wash your face the other days? Did I miss something? Can I use sunscreen along side this, what about makeup on top? Are we supposed to just use Froya products? Their customer service was prompt, I appreciate that. I hope to see great results, using nothing else so to try to get the best possible outcome.
Response from Froya OrganicsMay 21, 2026
Hi Nicolette, great questions and I'm sorry the routine info wasn't clearer up front. You can absolutely use a gentle cleanser of your own on non-scrub days, and sunscreen on top of the day balm is totally fine, makeup too. The "don't use other products" advice is mostly about layering active serums or strong acids that could conflict, basics like cleanser, SPF and makeup work great alongside Frøya. I'll send this question to the team to ping you with a fuller routine guide too. So glad customer service has been prompt! All the best, Tobias @ Frøya
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Donna C.
May 13, 2026
Fantastic Customer Service Staff
While the products did not work with my skin, I have to say the customer support staff is fantastic. I had emailed when I first purchased with a question, and had a response in under 24 hours. 30 days in, a second question also answered within 24 hours. An then when I realized I was not going to make these products work for me, I encountered some difficulty with the on line form. Not only did I get a fast response to my request for assistance, but my refund was processed within 24 hours too. I am very sad that I could not make the products work for me as the service is amazing!
Response from Froya OrganicsMay 21, 2026
Donna, I'm so sorry the products didn't end up working for your skin, but thank you so much for taking the time to share this. Three rounds of questions, all answered under 24 hours, and a quick refund when the online form gave you trouble, that's the bar we want to hit every time. If you ever want to try a different combo down the road, just reach out ❤️ All the best, Tobias @ Frøya
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Stefanie
May 13, 2026
After 1 month I am pretty impressed…
After 1 month I am pretty impressed with these products. Especially the excellent ratings on the Yuka App are very reassuring that I am using very clean products on my skin. I was very sceptical at first and I had to get used to the fact that the products are very hard to spread evenly on my face and they tell you not to use any other products. So I am happy that I did find a serum from Weleda with excellent quality as well to help with the use of these products. Am curious to see the results after a few weeks and months. For now I am very happy with these products.
Response from Froya OrganicsMay 21, 2026
Stefanie, thank you for the thoughtful review!! Yeah, the balms can be a bit denser to spread, that's the concentrated formula at work, but glad the Weleda serum is making the application feel better. Excited to hear what the next few weeks bring. Yuka ratings make me proud 😊 All the best, Tobias @ Frøya
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