Kimberly
Prompt and polite communication and…
Prompt and polite communication and assistance.😊
Response from Froya OrganicsMay 23, 2026
Thank you Kimberly!! Prompt and polite is exactly what we aim for. All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kimberly
Prompt and polite communication and assistance.😊
Response from Froya OrganicsMay 23, 2026
Thank you Kimberly!! Prompt and polite is exactly what we aim for. All the best, Tobias @ Frøya
Jacqueline F.
They were very responsive and helpful. Plus their emails are really cute. You can tell it’s female owned - love that.
Response from Froya OrganicsMay 23, 2026
Hey Jacqueline! Aw thank you for noticing the little details in our emails, we have so much fun writing them 😊 And yes, being female owned is something we're really proud of. So glad the team was responsive when you needed them! All the best, Tobias @ Frøya
Anna I.
Great customer service 🩷 Quick help & very friendly ✨️
Response from Froya OrganicsMay 23, 2026
Anna, thank you!! Quick and friendly is the dream combo ✨ All the best, Tobias @ Frøya
killian32
Mix up with delivery address which meant my order was on its way back to sender. I contacted froya and within minutes they had dispatched another order to me. Thank you to the lovely varinea, she was so helpful
Response from Froya OrganicsMay 23, 2026
Oh wow, address mix-ups are stressful but I'm so glad Varinea jumped on it within minutes and got another order out to you straight away 🙌 She really is lovely, I'll make sure she sees this! All the best, Tobias @ Frøya
Deb
Works well to exfoliate skin. Clean ingredients!
Response from Froya OrganicsMay 23, 2026
Yes Deb!! Clean ingredients that actually do the work, that's the whole mission 🔥 Thanks for taking the time to leave this. All the best, Tobias @ Frøya
Margit R.
Used it for two weeks now, and it feels so good.
Response from Froya OrganicsMay 23, 2026
Margit, two weeks in and feeling so good already, that's wonderful to hear!! Excited for you to see how it just keeps getting better. All the best, Tobias @ Frøya
JTpub
When I received my order,unfortunately one of the jars was damaged. I reported it and received a really quick reply from Varinea who dispatched a replacement. Honestly this is the quickest support I have ever had, thank you. J
Response from Froya OrganicsMay 23, 2026
Hey J!! "The quickest support I have ever had" is honestly the best compliment we could get 🙌 Damaged jars are never the goal, but Varinea is a star at making things right fast. Thank you for sharing this! All the best, Tobias @ Frøya
N G.
Great Customer Service. Even though I did not get on with the products the customer service team have been great with me, accepting the latest delivery back, unopenend, and refunding my money once they were satisfied. Great experience.
Response from Froya OrganicsMay 23, 2026
Thank you for sharing this! Even when our products aren't the right fit, we want the experience around it to still feel great, so I'm really glad the team took care of the return and refund smoothly. Wishing you all the best finding what works for your skin 💖 All the best, Tobias @ Frøya