Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Sharon H.
I didn't receive my complete shipment. They verified the shortage and sent the item the next day. They are very efficient.
Response from Froya OrganicsMay 23, 2026
Thank you so much for this, Sharon!! Shortages are never fun but I'm really glad the team got the missing item out to you the very next day. That's the kind of turnaround we always aim for. All the best, Tobias @ Frøya
R. Susan Y.
I was disappointed with my experience. I purchased because I believed there was a straightforward 60-day money-back guarantee, which gave me confidence to try the product. Unfortunately, when I looked into using the guarantee, I found there were very specific requirements and detailed steps that had to be followed in order to qualify. I felt those conditions were not clear enough upfront. I also wasn’t happy with the product itself, so overall this was a frustrating experience. Buyers should carefully read all refund terms and conditions before purchasing so there are no surprises. After my above review the company reached out and made things right so I’m extremely happy with the customer service now and will continue to use the product for 60 days to see if I see results.
Response from Froya OrganicsMay 25, 2026
Hi Susan, We’re sorry to hear the experience did not meet your expectations. Our 60-day money-back guarantee is intended to give customers the opportunity to try one product with confidence, while also maintaining fair conditions for both sides. The full guarantee terms and refund process are available in the Guarantee section of our website before purchase, including the eligibility requirements and return steps. We would still like the opportunity to look into your case further and clarify any concerns you may have. I’ll be contacting you directly to assist personally. Best CS Manager – Frøya Organics
Marilyn S.
The customer care department is totally present & prompt with their exemplary customer service & making sure your needs are met asap. I’m looking forward to my delivery of their skin care products. Their origin story is one to read & take seriously. So many people can potentially benefit from their products where others have failed. Read up on Froya Organics and weigh in. I was surprised at the 5 star service I received on the Friday of Memorial Day weekend when so many people & businesses have checked out, healthcare workers and all! Thank you for standing by your products and for your overall professionalism 👍🏻👍🏻
Response from Froya OrganicsMay 23, 2026
Marilyn, this absolutely made my day to read 🔥 Memorial Day weekend service is something we take seriously, so hearing that the team showed up for you when so many others were checked out means a lot. Thank you for taking the time to read into our origin story too, it's a labor of love. Wishing you so much joy with the products!! All the best, Tobias @ Frøya
stacia T.
Frøya was of great appreciation today! My email was responded to quickly, the information I was seeking was addressed with kindness and resolutions were presented. Excellent experience. Anastasia Hartman
Response from Froya OrganicsMay 23, 2026
So glad to hear this!! Anastasia is a gem and I'll be sure to pass along your kind words. Quick responses with real solutions is exactly what we aim for every time. All the best, Tobias @ Frøya
Sherrie
This was my first order and I was highly impressed with customer service as my shampoo order had leaked much of the bottle during shipment. They emailed me back within an hour of my email and is replacing the bottle. Can't wait to start trying my new products and start seeing results!! - Sherrie Clark
Response from Froya OrganicsMay 23, 2026
Hey Sherrie! A leaky bottle is the worst way to open a package, but I'm so glad we caught it within an hour and got a replacement out to you. That's the standard we hold ourselves to with every order. Can't wait for you to start seeing those results 😊 All the best, Tobias @ Frøya
Kristine
I recently ordered this product at the recommendation of my daughter who already is using their beautiful skin care products. I had several questions for their Froya Organic Skin Care Customer Service as I began to prepare to use this Product. They were absolutely awesome in explaining various ways to start my skin care with this product. They promptly answered my texts and I am now ready to begin this journey! At age 74, I am excited to see my results over time.
Response from Froya OrganicsMay 23, 2026
Kristine!! What a special way to start, a recommendation from your daughter is the best kind of endorsement ❤️ Starting a new skincare journey at 74 is amazing and I love your energy. Our team genuinely enjoys answering questions, so don't be a stranger if more come up along the way. Excited to hear how your results unfold! All the best, Tobias @ Frøya
Sam H.
Great communication and willing to work with their customers!
Response from Froya OrganicsMay 23, 2026
Thank you so much Sam!! Working with our customers is the best part of what we do. All the best, Tobias @ Frøya
customer
These are lovely products, very nice packaging and seem to be lovely ingredients. Unfortunately they didn’t suit my skin, but I hadn’t realised a subscription was about to kick in and it took my money without me realising. I immediately contacted and was responded to quickly that would try and sort but it might have been shipped already. Anyway no, they managed to stop it and refunded me asap. Thankyou “VN” , excellent communication and customer service. I’m just sad that the products didn’t go with my skin. .
Response from Froya OrganicsMay 23, 2026
Thank you for this thoughtful review! Subscriptions sneaking up on you is so frustrating, I totally get that, and I'm relieved VN was able to stop it and refund you quickly. Sad the products didn't work out for your skin, but I really appreciate you sharing the kind words anyway. Wishing you the very best in finding what works for you! All the best, Tobias @ Frøya
