Fazy
This is a really disappointing product…
This is a really disappointing product and customer service. Please be aware when you are paying for your product that you are not locked into a subscription. You need to actively opt out, and I'm not sure how to even do this. The products themselves are also disappointing. The day cream turns your face an orange colour, which makes it impossible to go out in public. It also stains clothes. Overall I would not recommend the product or service.
Response from Froya OrganicsFeb 7, 2026
Hi Fazy, Thank you for taking the time to share your experience. I’m really sorry to hear that both the product and the overall process felt disappointing for you. Regarding the day cream, the tint you mentioned can sometimes appear if too much product is applied. Our formulas are very concentrated, so a thin layer is usually enough. When used sparingly and allowed to absorb fully, it should blend naturally into the skin. About the subscription, customers are never locked in automatically. Subscriptions are only activated when selected during checkout to access a discounted price. While our order confirmation email includes a link where subscriptions can be managed at any time, I understand that in the moment this can still be missed, and I can see how that would feel upsetting. I’d really appreciate the opportunity to look into your order personally and help properly, whether that’s offering guidance or reviewing your case further. Please feel free to reach out to us directly at [email protected] , and I’ll make sure this is handled with care. Kind regards, Erikah Customer Support Manager Frøya Organics