Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Shannon H.
May 29, 2026
Customer service usually isn't like it…
Customer service usually isn't like it used to be. The Froya team was easy to access, pleasant to talk to & helpful. It's nice to have a great company & great products! Shannon H.
Response from Froya OrganicsMay 30, 2026
Shannon, this genuinely made us feel great. You're so right that good customer service can be rare these days, so knowing we're getting it right means everything to us. Glad you're loving the products too! Thank you so much for the kind words. All the best, Tobias @ Frøya
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Tamela N.
May 29, 2026
Real Person vs AI for the Win.
I ordered and hadn’t received shipping information in a week. I initially responded to the order confirmation only to have an AI Bot ask me for information that was in that email. When I gave the requested info and sent it back, the AI Bot told me it was unable to read my responses. I decided to click the helpdesk link on the original email and immediately got a response with my tracking information. VN was cordial gave immediate information that was helpful. This is a classic example of why real people should be used for customer service and not AI.
Response from Froya OrganicsMay 30, 2026
Tamela, I totally hear you on the AI frustration and I'm so glad VN came through once you got to a real person. You're not wrong, and honestly your feedback is really valuable. We're always working to make the first point of contact better. So grateful you stuck with it and that VN could sort it out for you quickly! All the best, Tobias @ Frøya
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Kelly B.
May 29, 2026
Very helpful with the entire process 🌺…
Very helpful with the entire process 🌺 some products weren’t for me and they were quick to adjust!
Response from Froya OrganicsMay 30, 2026
Hey Kelly! So glad to hear the whole process felt smooth and that the team could adjust things when something wasn't the right fit. That flexibility matters a lot to us. Thank you for giving it a go and for sharing! All the best, Tobias @ Frøya
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Shirley T.
May 29, 2026
Excellent Customer Service
Prompt and very helpful response to an issue, and immediately resolved. Excellent customer service from Jason at Frøya - thank you.
Response from Froya OrganicsMay 31, 2026
Hey Shirley, so glad Jason was able to get that sorted for you quickly!! Prompt, helpful and resolved on the spot. That's what we're all about. Thank you for the kind words! All the best, Tobias @ Frøya
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MEL
May 29, 2026
Varinea was wonderful
Varinea was pleasant, helpful and quick to address my concerns. Excellent customer service provided. Thank you again!
Response from Froya OrganicsMay 31, 2026
Varinea is wonderful, full stop!! So glad she made you feel taken care of and got your concerns sorted quickly. This is exactly the kind of service we want every customer to experience. Thank you for sharing this! All the best, Tobias @ Frøya
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Renee P.
May 29, 2026
I'm pleasantly surprised by these…
I'm pleasantly surprised by these products! The texture of my skin has dramatically improved in only one week. My skin has been really drying out in menopause and it's coming back now!!
Response from Froya OrganicsMay 31, 2026
Renee, this is so great to hear!! One week and already that kind of difference? That's exactly what we hope for. And getting your skin hydration back during menopause, that's such a real and important thing. So happy the products are working for you like that! 🙌 All the best, Tobias @ Frøya
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Hilary D.
May 29, 2026
When I needed to cancel an order
When I needed to cancel an order, they responded almost immediately and helped me out. Excellent customer service!
Response from Froya OrganicsMay 31, 2026
So glad we could help with that quickly, Hilary! Cancellation requests should always be handled right away and without hassle. Thank you for sharing this!! All the best, Tobias @ Frøya
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Jenny S.
May 29, 2026
I love the way it makes me skin feel…
I love the way it makes me skin feel and the glow it gives me. Thise forehead lines are starting to plump up a little too. Very satisfied
Response from Froya OrganicsMay 31, 2026
Hey Jenny! That glow, the soft feel, and plumping up those forehead lines? That's exactly what we're going for!! So happy you're seeing all of that. Thank you for sharing! All the best, Tobias @ Frøya
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