Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 290 reviews with 4 stars · Clear filters

Aurelie
Sep 16, 2026
Great customer experience
After a first dissapointing experience I want to thank the Froya customer service for their help. They took quick action and their support was very valuable. I received the product I ordered and am very satisfied.
Response from Froya OrganicsSep 17, 2026
Hello Aurelie, It looks like you may have purchased from a counterfeiter, as we do not ship from China. Please only purchase through our website, froyaorganics.com. If you order through Amazon, please verify that it is indeed us – Frøya Organics. We would be very interested to learn more about your experience. If you agree, our customer service team would be happy to contact you directly so we can better understand your concerns and assist you. We are a company that works exclusively with people. Artificial intelligence is only used in the chatbot on our website. All communication takes place internally as soon as we have the opportunity to resolve an issue for our customers. We look forward to working with you to find the best possible solution. You can also reach us at [email protected]. Sincerely, Frøya Organics
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E K.
Sep 16, 2026
Products are wonderful, Promises are lacking
I am loving all the products I get from Froya. I am on subscription for the womens skin kit. They promise a free gift each time it renews and it never has come with the shipment. Instead, I have had to request it every time. They delivered on their promise and sent a free product but it has also bee the same each time so I have an excess of what they have sent now. It doesn't have to be full size but I'd love to try something new. Their communication is excellent. but I would make a few changes to their reward system.
Response from Froya OrganicsSep 17, 2026
Hi there! Thank you for this honest feedback, and so glad you're loving the products and the women's skin kit. I hear you on the free gift piece though, that shouldn't be something you have to ask for every time, and getting the same item on repeat isn't the experience we want for you. I'm going to pass this along to our subscriptions team so we can look at mixing things up more. Really appreciate you being patient with us, and thank you for the kind words about our communication too! All the best, Tobias @ Frøya
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Ann-Mari
Sep 15, 2026
Froya lotions
I like the moist and tecture of the lotion but since im sweating a lot from my face so face becomes very crease after few hours and that i dont like at all. Its bit difficult with make ups. But i will use continously this 60 days my lovely 4 wonder products 🩷
Response from Froya OrganicsSep 19, 2026
Hei Ann-Mari! So glad you're loving the texture and moisture of the lotion. I hear you on the creasing with sweat and makeup though, that's really helpful feedback and I'll pass it along to the team. Love that you're sticking with your 4 products for the full 60 days, can't wait to hear how it goes. All the best, Tobias @ Frøya
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Julie
Sep 15, 2026
Venlig medarbejder
Venlig medarbejder. Hurtigt svar :) ville dog ønske at hjemmesiden var mere transparent i forhold til abonnement og hvordan man f.eks gør hvis man vil annullere det. Men kundeservice var en super god oplevelse :)
Response from Froya OrganicsSep 19, 2026
Hej Julie! Tak for de venlige ord om vores medarbejder og det hurtige svar. Jeg hører dig omkring abonnement og opsigelse, det er super nyttig feedback som vi tager med os for at gøre hjemmesiden mere tydelig. Glad for at kundeservice gav dig en god oplevelse. All the best, Tobias @ Frøya
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Charlotte Y.
Sep 14, 2026
Thank you very much for replacing the…
Thank you very much for replacing the missing face balm from my order in July ànd for also including some night repair to make up for the long time it took to get this done but the main thing is: all is well and thank you
Response from Froya OrganicsSep 15, 2026
Hi Charlotte! Thank you so much for your patience while we got that sorted, and I'm sorry it took longer than it should have. Really glad we could get the missing balm to you along with the night repair as a little extra for the wait. We appreciate you sticking with us through it! All the best, Tobias @ Frøya
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Nicole I.
Sep 14, 2026
2 full weeks so far
Been consistently using the entire system for 2 weeks now. My skin definitely looks a bit plumper and more glowy. I can't wait for the full 30 days. Will say the only annoyance is having to wait about 30 minutes to put any makeup on my face otherwise my makeup just slides off
Response from Froya OrganicsSep 17, 2026
Hey Nicole! Thank you for sharing this, love hearing your skin's already looking plumper and glowier after just 2 weeks!! Excited for you to see how it looks at the full 30 days. And thanks for the tip about the wait time before makeup, that kind of feedback really helps us understand the full experience. All the best, Tobias @ Frøya
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Alysha
Sep 14, 2026
I had a great time working with Customer Support
I had a great time working with Customer Support so I would give that experience 5 starts as they refunded a partial amount to an order I didn't know was put through. The partial refund was greatly appreciated! But, the 4 stars come from the fact there wasn't a full refund off the bat.
Response from Froya OrganicsSep 14, 2026
Hi Alysha! Thank you for the honest review, we really appreciate it. So glad our Customer Support team took care of you and got that refund sorted. We hear you on the full refund piece too, that feedback matters and we're always working to make things smoother from the start. All the best, Tobias @ Frøya
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Kelly C.
Sep 13, 2026
It’s very thick but I think it’s great…
It’s very thick but I think it’s great for older skin that needs the moisture
Response from Froya OrganicsSep 14, 2026
Hey Kelly! Thanks for this. Yeah the richer texture is great for drier or more mature skin that needs that extra moisture boost. Glad it's working well for you! All the best, Tobias @ Frøya
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