Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsJul 20, 2026

Hei Michela, Ci scusiamo sinceramente per qualsiasi inconveniente che questo possa aver causato. Saremmo lieti di avere l'opportunità di approfondire la tua esperienza e di poterti aiutare. Se lo desideri, ti preghiamo di autorizzare il nostro team di assistenza clienti a contattarti direttamente in modo da poter comprendere meglio le tue preoccupazioni e trovare una soluzione. Cordiali saluti, Frøya Organics

Response from Froya OrganicsJul 17, 2026

Hei Aiya, We're truly sorry to hear that our products weren't the right fit for you. Every skin is unique, and while our products have helped many customers achieve healthier, more hydrated skin, we understand they may not be the perfect match for everyone and that's completely okay. Our formulas are intentionally rich in natural, nourishing ingredients designed to deeply hydrate and support the skin barrier, which means their texture can feel different from more conventional skincare products. Thank you for giving us the opportunity to make things right for you! Kind regards, Frøya Organics

Response from Froya OrganicsJul 16, 2026

Hei Keeley, We're truly sorry to hear that our products weren't the right fit for you. Every skin is unique, and while our products have helped many customers achieve healthier, more hydrated skin, we understand they may not be the perfect match for everyone and that's completely okay. Our formulas are intentionally rich in natural, nourishing ingredients designed to deeply hydrate and support the skin barrier, which means their texture can feel different from more conventional skincare products. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please reach out to our Customer Support team so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics

Response from Froya OrganicsJul 16, 2026

Hei Jaclyn, We're truly sorry to hear that our products weren't the right fit for you. Every skin is unique, and while our products have helped many customers achieve healthier, more hydrated skin, we understand they may not be the perfect match for everyone and that's completely okay. Our formulas are intentionally rich in natural, nourishing ingredients designed to deeply hydrate and support the skin barrier, which means their texture can feel different from more conventional skincare products. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please reach out to our Customer Support team so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics

Response from Froya OrganicsJul 15, 2026

Hei Lisa, We're truly sorry to hear that our products weren't the right fit for you. Every skin is unique, and while our products have helped many customers achieve healthier, more hydrated skin, we understand they may not be the perfect match for everyone and that's completely okay. Our formulas are intentionally rich in natural, nourishing ingredients designed to deeply hydrate and support the skin barrier, which means their texture can feel different from more conventional skincare products. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please reach out to our Customer Support team so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics

Response from Froya OrganicsJul 10, 2026

Hei Julie, We're so pleased to hear that you love our Day Balm, but we're truly sorry that the rest of your experience left you feeling this way. We completely understand your frustration. Based on your review, it's clear that you felt promises weren't followed through, whether regarding the survey coupon or your subscription request, and we sincerely regret that this was your experience. This is certainly not the level of service we aim to provide. We'd really appreciate the opportunity to review everything with you, including the SURVEY30 promotion and the handling of your previous order, to better understand what happened and find the best possible solution. We'll be reaching out to you directly by email shortly. Kind regards, Frøya Organics

Response from Froya OrganicsJul 6, 2026

Hei Anne, we're truly sorry to hear that your experience has left you feeling this way. We'd like to clarify one important point for anyone reading your review. Our recurring subscription is designed as a convenience for customers who choose to make Frøya part of their daily skincare routine. It allows them to receive their products automatically while benefiting from a discounted subscription price. Customers are never locked into a subscription. It can be canceled at any time, either through the subscription portal or simply by contacting our support team, we're always happy to help with the process. We're genuinely sorry to hear that this wasn't your experience, and we'd really appreciate the opportunity to understand what happened. We've sent you a request for information through Trustpilot, and if you share your order details with us, we'll personally investigate your case and do everything we can to help. We hope to hear from you soon. Kind regards, Frøya Organics

Response from Froya OrganicsJun 30, 2026

Hi Susan, Thank you for taking the time to share your experience. We're truly sorry to hear that our products didn't meet your expectations, as this is certainly not the experience we want for any of our customers. The Day Balm is highly concentrated, so only a very small amount is needed. It should be allowed to fully absorb before coming into contact with hair, clothing or bedding. From what you've described, we'd really like to look into your experience and better understand what happened. We're also very sorry to hear that the Ultra Fast Relief Balm didn't provide the results you were hoping for. We understand how disappointing that must have been. We'd love the opportunity to make this right. Please email us at [email protected] with your order number, and we'll personally review your case and find the best solution for you. We hope we'll have the opportunity to make this right and restore your confidence in Frøya. Warm regards, The Frøya Organics Team