Jasmine
Great customer service
Great customer service! One of my balms arrived completely broken and they responded in less than 24 hours and shipped me a new one right away😊
Response from Froya OrganicsJun 21, 2026
A broken balm on arrival is never ideal, but under 24 hours and a replacement on its way is exactly how we want to handle it. So glad we could make it right, Jasmine! Enjoy that new one!! All the best, Tobias @ Frøya



