customer
issue handled perfectly
I had an issue for which I contacted customer service. I am embarrassed to say I was frustrated and impatient and I was not as nice as I wish I'd been. Someone named Ale R. kindly assisted me and promptly caused a refund to be issued. I think this is a good company and they are lucky to have such an effective and pleasant employee, who handled everything quickly and patiently even though i was not at my best.
Response from Froya OrganicsJun 19, 2026
Thank you so much for this review. It honestly means a lot to read. Ale R. is exactly the kind of person we're proud to have on our team, and I'll make sure she sees this. We're glad the refund got sorted quickly and that you felt taken care of. All the best, Tobias @ Frøya



