Froya OrganicsReviews of froyaorganics.com

De blev ved med at sende produkter jeg ikke hade bestilt ....så blev nød til at lukke mit kort de det ikke var muligt at få kontakt med firmaet.

First, you do not notice how, but you sign up for regular reorders. Returns are made as challenging and as long as possible. Still waiting for reimbursement of my return. Almost a month and a half passed. No update;(.

This company is a complete and utter scam.I am currently fighting for a £29 refund for a product that has caused me months, if not years, of skin damage. Their response has been to make the process as difficult as possible, ignoring their own 60-day money-back guarantee. The "Handmade" Lie They claim to be an "organic, handmade" company using specific Norwegian flowers. This is a total lie. The packaging reveals it is industrially manufactured in Poland and other locations. Their excuse that they need factories all over the world to "sell globally" is nonsense—legitimate handmade brands distribute from their source. This is mass-produced, industrial chemical cream, not a boutique organic balm. The Play-Doh Reality Don’t expect the scent of Norwegian flower. There is nothing organic about the scent. This balm smells exactly like synthetic kids Play-Doh. It contains strange little beads that just sit on the skin and don't absorb. It feels cheap, smells fake, and God only knows what ingredients are actually in it to cause such a violent reaction. My skin has been compromised-stressed, red, tight, and itchy. It’s by gaming me 3 weeks to try and get it slightly how it was !! Stolen Marketing Imagery Their "results" are highly suspicious. I noticed one woman they use for their "before and after" photos is actually one of the faces for Isagenix, a totally different company, for their liquid collagen. The results shown in their photos look like a surgical facelift—there is no way a cream (especially this one) achieved those results. It is deceptive to the core. Predatory Business Practices • Fake Reviews: I am convinced the majority of their positive reviews are fabricated. • Subscription Trap: They make it nearly impossible to unsubscribe, using website loopholes to keep charging your card. • Refund Refusal: They demand personal photos of your face to "verify" irritation—a clear stall tactic to avoid paying out their guarantee. Summary: This is not a genuine company. They are selling an industrial product under the guise of a handmade Norwegian miracle. My skin is ruined, and they are withholding my money. AVOID AT ALL COSTS. I am reporting them to Trading Standards and I’ve persuade a bank chargeback.

I ordered skincare and haircare products from Froya Organics and was really excited to try them. Unfortunately, the skincare caused a pretty bad breakout for me. I tried to cancel my second order, but it still shipped. I didn’t even open it and attempted to return it, but they refused. I then emailed Knarr (the company that processes the payments) asking for help canceling. After a few days, they told me to contact a different email. When I reached out to that email to cancel my subscription, they told me I had to go in and cancel it myself—which is unnecessarily complicated. On top of that, they charged me for a third subscription that hasn’t even shipped yet and still refused to cancel it. At this point, I’ve spent almost $350 on products I won’t even use. The lack of customer support has been incredibly frustrating, and it feels like they don’t prioritize their customers at all. I would not recommend this company.

I ordered the products - but got trapped in a subscription. It is not clear when you go to checkout that you automatically will be charged and sent further products! Besides my skin over my eyes turned yellow/orange so I stopped using it to awoid looking like the orange man!

All HYPE. Pyramid scheme. Misleading sizing, unscientific measuring of tiny jar which does not in any respect represent true volume, yet website states they are all about the science. I would hazard a guess these products do not contain the ingredients spruiked. JUST MARKETING. I'm embarrassed I fell for it.

Very disappointed with this product and overall experience. For such an expensive range, I expected transparency and quality — but instead, I found the marketing quite misleading. The brand heavily promotes “Norwegian plants,” yet the packaging states the products are produced in Bulgaria, with no clear explanation of ingredient sourcing. That raises questions about what you’re actually paying for. More importantly, I experienced skin irritation after using the product, and it also stained my clothing. When I contacted customer service, they refused to take responsibility because I was outside their 60-day money-back guarantee. That response was particularly frustrating — a skin reaction should be treated as a safety concern, not dismissed based on a returns window. The damage to clothing was also completely overlooked. Overall, the product did not deliver on its promises, and the lack of accountability from customer service was disappointing. I won’t be purchasing again or recommending this brand.

The customer service is appalling. I refused my first order because it took 13-days to arrive. Whilst I was waiting for it to arrive I read their response to a customer on FB saying it had turned her skin yellow and she looked jaundiced, it was clear from said response that their customer care is very poor. Lets see how long it takes them to process a refund.