Eleanor B.
Lovely Customer Service Team
I have had such a lovely experience with the Customer Service team at Frøya - particularly from Ale. I had gotten in touch with the team due to a courier issue and they were very quick to open an investigation for me which has now been resolved. Their communication was very responsive and very friendly! I have to say they’ve provided the best customer service I’ve received in a while! 😊
Response from Froya OrganicsSep 23, 2026
Hey Eleanor! Ale is going to be so touched by this. So glad she opened that investigation quickly for the courier issue and stayed responsive and friendly through it all. Best customer service you've received in a while is such a wonderful thing to hear!! 😊 All the best, Tobias @ Frøya



