Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 554 reviews with 1 star · Clear filters

Catherine C.
Oct 19, 2026
I cancelled my subscription after my…
I cancelled my subscription after my first order was disappointing to say the least …stained collars and pillowcases. Everything was yellow. Then… I got an email today 19th October saying my order will be delivered 28th November and had already taken the money. £166. Totally unauthorised use of my card! Buyer beware of this company
Response from Froya OrganicsOct 20, 2026
Hei Catherine, We'd love to learn more about your experience to assist you. Rest assured we are always ready to help because we know there's always nuance behind each case. All we need is your order number and the good thing is that this is something that we can resolve in 5 minutes. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
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Kristine M.
Oct 19, 2026
This company is a complete SCAM
This company is a complete SCAM! Don't fall victim! Product is gross and sticky it feels like applying honey and butter on your face. It smells strange and like dirt and honey. All of the products look the same and feel the same. Return and refunds are impossible. You have to first find the email address to email them. Then they give you the run around asking you to keep the product for 60 days before you can return it. Probably another scam so you can't do a charge back. BEWARE of this company!
Response from Froya OrganicsOct 20, 2026
Hei Kristine, We'd love to learn more about your experience to assist you. We do recommend using our products for 60 days to get the best results and to properly assess their effectiveness, but rest assured we are always ready to help because we know there's always nuance behind each case. All we need is your order number and the good thing is that this is something that we can resolve in 5 minutes. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
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Anonym
Oct 19, 2026
Pas på: abonnement!
Jeg blev ubevidst tilmeldt et abonnement uden at jeg havde lavet en konto hos dem. Jeg kunne ikke logge ind og afmelde det såkaldte abonnement, som jeg først opdagede da de havde sendt mig en ny pakke med samme indhold som den første. Eftersom mange af deres kunder (ifølge anmelderser på trustpilot) kommer til at tilmelde sig – uden at ønske det og uden at være klar over det, er deres abonnement, efter min mening, udformet som en fælde. Cremerne er, efter min mening, desværre meget fedtede og lugter ikke specielt godt.
Response from Froya OrganicsOct 20, 2026
Hej Anonym, Vi vil meget gerne høre mere om din oplevelse for at kunne hjælpe dig. Når du handler, kan du vælge hvordan (engangs- eller tilbagevendende) med de muligheder, der vises over knappen "Læg i kurv". Vi har også selvbetjeningsmuligheder, og vi er altid klar til at hjælpe på [email protected]. Alt, hvad vi behøver, er dit ordrenummer, og det gode er, at dette er noget, vi kan løse på 5 minutter. Hvis du er villig, bedes du give vores kundesupportteam mulighed for at kontakte dig direkte, så vi bedre kan forstå dine bekymringer og se, hvordan vi kan hjælpe. Vi er en menneskelig virksomhed, og den egentlige samtale foregår internt, når vi får mulighed for at gøre tingene rigtige for vores fællesskab. Vi ser frem til at samarbejde med dig for at løse dette på den bedst mulige måde. Med venlig hilsen, Frøya Organics
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deelight
Oct 19, 2026
BEWARE OF AUTOMATIC SUBSCRIPTIONS!
Cancelled my subscription on September 29. Charged €35.70 anyway! Disputed it within 24 minutes. They shipped the unwanted order regardless. Promised a prepaid return label. NEVER SENT IT. Now refusing to refund me! They take your money, ignore your complaints, and make THEIR problem YOUR problem. ABSOLUTELY DISGRACEFUL. AVOID! 23/10/26 UPDATE - IT GETS WORSE. Following my Trustpilot review, Frøya issued a €35.70 refund, only for a €35.72 charge to appear hours later, linked to a disputed payment on a card I had already cancelled. My bank confirms the merchant contested my chargeback. Even after a promised refund, this nightmare continues. Absolutely disgraceful. AVOID.
Response from Froya OrganicsOct 20, 2026
Hei Deelight, We'd love to learn more about your experience to help you out. We always aim to ship fast to provide the best experience, but rest assured we are always ready to help because we know there's always nuance behind each case. All we need is your order number and the good thing is that this is something that we can resolve in 5 minutes. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
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Carey Graeff J.
Oct 19, 2026
Froya is a manipulative and dishonest…
Froya is a manipulative and dishonest company. I’m only able to leave this one star review because I selected “five” from the email. If I choose 1, 2, or 3 it takes me straight back into the aggressive sales loop. Why would a company need to manipulate their reviews? Because they have something to hide. Once you purchase you learn their 60 day money back guarantee has massive strings attached (pre/post photos, use for 60 days straight) and it’s impossible to reach customer service. Nobody likes to feel duped and if the products really worked and spoke for themselves, Froya wouldn’t need to manipulate their customers. Not happy and would not recommend .
Response from Froya OrganicsOct 20, 2026
Hei Carey, We'd love to learn more about your experience to assist you. Our guarantee policy is publicly available on our website https://froyaorganics.com/pages/guarantee, but.we also know that there is nuance behind each case so we are always ready to help. All we need is your order number. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
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Charline
Oct 19, 2026
De producten werken niet
De producten werken niet, aangezien dit pas opviel na 6 weken respecteerde ik dat ik ze niet zomaar kon terug sturen. Maar opgepast: zodra je je inschrijft voor de nieuwsbrief worden er automatisch nieuwe producten opgestuurd en van je rekening getrokken. Als ik het bedrijf hiervoor contacteerde namen ze geen initiatief de bestelling zelf te sturen (terwijl die nog niet onderweg was). Daarnaast heb ik uit eigen zak €22 mogen betalen voor de uiteindelijke retour, dat is niet menselijk en komt niet overeen met wat ze op hun website beloven. Dit is pure marketing en geen klantenservice.
Response from Froya OrganicsOct 19, 2026
Hallo Charline, We willen graag meer weten over uw ervaring om u te kunnen helpen. Tijdens het winkelen kunt u kiezen hoe u uw bestelling wilt plaatsen (eenmalig of terugkerend) via de opties boven de knop 'Toevoegen aan winkelwagen'. We bieden ook zelfservice-opties aan en staan altijd klaar om u te helpen via [email protected]. Het enige wat we nodig hebben is uw bestelnummer. Als u dat wilt, kunt u ons klantenserviceteam toestaan rechtstreeks contact met u op te nemen, zodat we uw zorgen beter kunnen begrijpen en kunnen kijken hoe we u kunnen helpen. We zijn een bedrijf met mensen en het gesprek vindt intern plaats wanneer we de kans krijgen om het voor onze klanten goed te maken. We kijken ernaar uit om samen met u tot een zo goed mogelijke oplossing te komen. Met vriendelijke groet, Frøya Organics
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B K.
Oct 19, 2026
Be warned
Be warned! You get a different product! One filled with water and synthetic crap while they sell you the opposite. They claim not to use fillers and synthetics but the very first ingredients stated on the box i received are just that! I’ve been trying to get my money back but nobody gets in touch anymore! Definitely not the product the website makes you think you’re buying!!!!
Response from Froya OrganicsOct 19, 2026
Hei B Kou, We only sell on our website froyaorganics.com and on Amazon on our Froya Organics storefront, so please don't fall for countefeiters trying to lure you over, buy authentic. Our ingredients list is publicly available in our website and our products are waterless. We can try to give it a look with an order number and we'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics
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Doina R.
Oct 19, 2026
DO NOT RECOMMEND
DO NOT RECOMMEND My experience with Froya Organics has been extremely disappointing. The product I received was not what was advertised, and I felt misled by the whole purchasing process. What is particularly concerning is that a subscription appears to be included with the purchase, but this is not made clear enough when ordering. I did not feel that the subscription terms were transparent. When I tried to contact customer service by email and phone to resolve the issue, I received no response. Being unable to get in touch with the company to sort out a problem is completely unacceptable. I would not recommend Froya Organics. Be very careful before ordering, and make sure you check the subscription terms thoroughly to avoid unexpected charges.
Response from Froya OrganicsOct 19, 2026
Hei Doina, We'd love to learn more about your experience to help you out. When shopping you can choose how (one-time or recurring) with the options that appear above the add to cart button, we also have self-service options and we are always ready for assistance at [email protected]. All we need is your order number. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
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