Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Spring A.
Varinea had a quick response and was very helpful. Thank you! S.A.
Response from Froya OrganicsSep 22, 2026
Hey S.A., thank you for this! Varinea will love hearing she was quick and helpful for you. All the best, Tobias @ Frøya
Amanda F.
Extremely helpful and straight onto my email sorting my issue in minutes. Excellent products and excellent customer service! Amanda.
Response from Froya OrganicsSep 22, 2026
Hey Amanda! So glad your issue got sorted in minutes, and love hearing you're happy with the products too. Thanks so much for this! All the best, Tobias @ Frøya
Tiffani
This is a wonderful company! And my customer service experience was amazing. Anjelika was kind, thoughtful, friendly, and solved my concerns without hesitation. I am very happy with this experience!
Response from Froya OrganicsSep 22, 2026
Hey Tiffani! Anjelika will be so happy to read this. Kind, thoughtful, and quick to solve concerns is exactly who she is. Thank you so much for this!! All the best, Tobias @ Frøya
Áine
Following a subscription issue/misunderstanding, the Froya team were prompt and very understanding in their reply and in their resolution. I am very happy with the outcome. This is excellent customer service.
Response from Froya OrganicsSep 22, 2026
Hey Áine, thank you for this! Glad our team was prompt and understanding with that subscription mix up and got it resolved to your satisfaction. All the best, Tobias @ Frøya
D. L.
First off I appreciate the company took the time to make these enchanting poems and stories as I awaited the arrival of my Froya Organics. I receive my order within 10 days. Beautiful packing, glass jars. Smaller than I thought they would be but that's because the product is more of a Salve or Balm since it isn't watered down. You just need small amounts. I loved the concept, the Organic ingredients, it's so hard to find pure products these days. I did take my before pictures and followed all the rules and steps requested and instructed. The products were a little thick for my skin type and I was sensitive to something in them which broke my heart. I took all the photos and sent them with a request to return the products for a refund. Great Customer service, they were prompt to respond. Anjeika was the team member helping me via e-mail. She was fantastic! Very understanding. SHE thanked me for trying their products and graciously issued me a refund. I feel this company has integrity and I would still recommend them.
Response from Froya OrganicsSep 22, 2026
Hey D. Leigh, thank you so much for such a thoughtful review. So glad you enjoyed the stories while waiting, and that the packaging and concentrated formula stood out once it arrived. I'm really sorry your skin was sensitive to something in the product though, that's never what we want. Glad Anjeika could step in quickly and handle the refund with care. "Integrity" means a lot to hear, that's exactly what we're aiming for even when something doesn't work out. All the best, Tobias @ Frøya
Leslie
This company, and this product, both exceeded my expectations! I had one more “ask” after dealing with customer service, and JK was so thoughtful and really made me a Froya fan. Thank you JK. LW
Response from Froya OrganicsJul 19, 2026
Hey Leslie! Thank you so much for this!! It means a lot to hear that JK went above and beyond when you reached out, I'll make sure she sees your kind words. So happy we could turn you into a Froya fan 🙌 All the best, Tobias @ Frøya
Tom
I emailed asking help to cancel my subscription. Anjelika was prompt and polite, cancelling my membership immediately, she followed up immediately and ensured I received the official notification. I very much appreciated her prompt action and was confident she had taken care of my request. Thank you for have kind and helpful support personnel - it matters 👍😀
Response from Froya OrganicsJul 19, 2026
Hey Tom! So glad Anjelika could get that sorted for you quickly. She's great at making sure things are handled properly and followed up on, and I'll definitely pass your thanks along to her. Comments like yours are exactly why we care so much about having kind, helpful people on the team. All the best, Tobias @ Frøya
L. Robin B.
I very rarely order off of Instagram. The product ingredients and formulation without water did spark my purchase. I have been using for 2 weeks now and I really notice that my skin is maintaining hydration and the products feel luxurious and pure. The packaging is also a plus.
Response from Froya OrganicsJul 19, 2026
Hey there! That's so great to hear!! Love that the water free formulation was what got you to try us out, even though ordering off Instagram isn't usually your thing. So happy your skin is already feeling more hydrated after just 2 weeks, and glad the packaging is adding to the experience too 😊 All the best, Tobias @ Frøya
