VT
Great customer service
Great customer service
Response from Froya OrganicsSep 22, 2026
Hey VT, thank you so much for this! All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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VT
Great customer service
Response from Froya OrganicsSep 22, 2026
Hey VT, thank you so much for this! All the best, Tobias @ Frøya
Jessica A.
J.Mick with customer service was what I call true customer service! He listened to my concerns and provided positive info and feedback. When I was unable to use the product due to personal side effects, he listened, was kind and not rude and promptly provided a solution for me! Appreciate his kindness and just taking the time to provide true customer service which is hard to come by these days. Even though I may not be able to use the product, still makes Froya company a top company in my opinion for not only products but their awesome customer service! Thank you, J.Arrington
Response from Froya OrganicsSep 22, 2026
Hey Jessica, thank you so much for this. J. Mick will be really touched to read it. Sorry the product didn't end up working out because of the side effects, but so glad he listened and found a solution for you with kindness. That means everything to us. All the best, Tobias @ Frøya
Karen G.
Very responsive and kind. Thank you!
Response from Froya OrganicsSep 22, 2026
Hey Karen! Thank you so much, so glad the team was responsive and kind for you. All the best, Tobias @ Frøya
Torie
They handled my situation very nicely! Thank you!
Response from Froya OrganicsSep 22, 2026
Hey Torie! So glad your situation was handled nicely. Thank you! All the best, Tobias @ Frøya
Angèle Lafleur G.
Froya’s customer service was quick to respond to my email, kept me posted on the status of my request, and confirmed once the request (a refund) had been processed. They were so helpful! The products are wonderful - and a little goes a very long way!
Response from Froya OrganicsSep 22, 2026
Hey Angèle! Thank you so much for this. Love that you noticed how far a little goes, and glad the team kept you posted every step of the refund process. All the best, Tobias @ Frøya
Kelsey C.
My product came broken, at no fault of the company, likely just a mishap in shipping and handling. They were so responsive and fixed the problem faster than I could have expected a resolution. Excellent customer service.
Response from Froya OrganicsSep 23, 2026
So sorry about the shipping mishap, but really glad our team turned it around fast for you. Stuff like that happens sometimes, what matters is fixing it quickly, and it sounds like we did! Thanks for the kind words, Kelsey. All the best, Tobias @ Frøya
Tatiana A.
Fast and personal response Tatiana C
Response from Froya OrganicsSep 23, 2026
Hei Tatiana! Fast and personal is exactly what we're going for, so glad it came through. Thank you! All the best, Tobias @ Frøya
Katey C.
I have The Complete System for Skin that I started three weeks ago, I absolutely love these products. I also just purchased The Complete System for hair. I can't wait to see the results. So excited about these products! I've heard nothing but positive!
Response from Froya OrganicsSep 23, 2026
Hey Katey! This is so exciting to read, thank you!! Love that the Complete System for Skin won you over so fast, and that you're already diving into the hair system too. Can't wait to hear what you think once you try it! All the best, Tobias @ Frøya