Donna P.
Wonderful Customer Service
Ale was very helpful and made my return process a breeze.
Response from Froya OrganicsSep 22, 2026
Hey Donna! So glad Ale made your return process a breeze. Thank you for this! All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Donna P.
Ale was very helpful and made my return process a breeze.
Response from Froya OrganicsSep 22, 2026
Hey Donna! So glad Ale made your return process a breeze. Thank you for this! All the best, Tobias @ Frøya
Crystal G. S.
So far I absolutely love this stuff. My skin feels wonderful & I haven't had any breakouts.
Response from Froya OrganicsSep 22, 2026
Hey Crystal! So happy to hear your skin feels wonderful and you haven't had any breakouts. That's exactly what we love to hear!! All the best, Tobias @ Frøya
Babette E.
Ordering was easy, and shipping was fast. I started using Froya about two weeks ago, and I've already noticed a big difference. The "11" line between my brows used to be very noticeable, but now you can barely see it. My skin also feels much smoother, and the texture has improved. I'm excited to see the results with continued use!
Response from Froya OrganicsSep 22, 2026
Hey Babette! Only two weeks in and already seeing that "11" line soften up, plus smoother texture, that's such a great start. So glad ordering and shipping were easy too. Excited for you to keep seeing results! All the best, Tobias @ Frøya
Robin
They helped me and refunded my money on an order that had been cancelled. It only took one email and they resolved the issue.
Response from Froya OrganicsSep 22, 2026
Hey Robin, thank you for this! Glad it only took one email to get your refund sorted on that cancelled order. All the best, Tobias @ Frøya
Leah W.
Customer service was incredibly helpful. They were quick to respond and very polite.
Response from Froya OrganicsSep 22, 2026
Hey Leah, thank you for this! So glad our team was quick to respond and polite with you. All the best, Tobias @ Frøya
None G.
Very honourable and open company and communication style
Response from Froya OrganicsSep 22, 2026
Thank you so much for this! Being honest and open with our customers is something we really care about, glad that came through. All the best, Tobias @ Frøya
Jennifer S.
I made a mistake ordering the product. I figured it was going to be too late to swap. Custom service was on it immediately and made me feel very confident in the company. I worry that it would not be good service as it is not a very well known product.
Response from Froya OrganicsSep 22, 2026
Hey Jennifer, thank you for this! Glad our team jumped on the swap right away and helped put your mind at ease. We know trying a newer brand can feel like a risk, so it means a lot that our service could help build that confidence. All the best, Tobias @ Frøya
FloridaGirl
My rating is for customer service. I requested to cancel my subscription and this was handled along with a refund for the subscription fee that ran earlier that morning. I know how difficult these requests can be so the fact that Froya's CS team was able to make this happen is a big deal.
Response from Froya OrganicsSep 22, 2026
Hey there! Thank you for this, and for recognizing how tricky those subscription and refund requests can be. Really glad our CS team could make it happen for you smoothly. All the best, Tobias @ Frøya