Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Erin
Jul 31, 2026
The service was exceptional
The service was exceptional! After my product was damaged in shipping, they didn’t even question me and instead sent the product after an email! I’m so used to mini brands, not doing their part to make it right. Froya not only sent me a new product to replace the broken one, but the customer service agent was phenomenal!
Response from Froya OrganicsSep 5, 2026
Hi Erin, so sorry that product got damaged in shipping, but really glad we could get a replacement out to you without any hassle. Hearing that it stood out compared to other brands means a lot to us. Thanks so much for this! All the best, Tobias @ Frøya
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Charnita M.
Jul 31, 2026
Great customer service
The representative who assisted me was cordial and quick with responses. That was very much appreciated as my issue was time sensitive to me… there was an exchange over the course of a couple of weeks and my experience never changed. - C McNeill
Response from Froya OrganicsSep 5, 2026
Hi C McNeill, we really appreciate you noticing the consistency, even over a couple of weeks. That kind of steady, cordial support is exactly what we want for time sensitive issues. Thanks so much for sticking with us through it! All the best, Tobias @ Frøya
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Darina S.
Jul 31, 2026
Amazing customer service
When getting human support, the response was very quick and my problem was solved better than expected. Great customer service! However before getting human support, talking with the AI was extremely frustrating and I was having to repeat myself over 4 times before finally getting human support. Overall I love this company and it's product, but think they need to train or get rid of the AI agent.
Response from Froya OrganicsSep 5, 2026
Hi Darina, thank you for the honest breakdown. So glad the human support solved things better than expected once you got there, but I'm sorry the AI made you repeat yourself before that. That's really valuable feedback and I'll pass it along so we can improve it. Thanks for sticking with us and loving the product! All the best, Tobias @ Frøya
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Michelle T.
Jul 31, 2026
Shocking results
I have been so surprised by the results of using these skin and hair products after only 4 weeks. I notice visible changes in my skin texture, sun damage and wrinkles. The eye cream has made visible difference in my crepey eye lid skin and crows feet. I LOVE beauty products and have tried most things on the market, and this is the first time in years my skincare routine is only two products. I have been skipping foundation recently as my skin is glowing and more even. The rosemary shampoo and spray has also helped my itchy flaky scalp and I am seeing new hair growth and visible improvement to the thinning I've been experiencing.
Response from Froya OrganicsSep 5, 2026
Michelle, wow, thank you for this incredible review!! Four weeks and already seeing changes in texture, sun damage, wrinkles, and that crepey eye area, that's amazing progress. Love that you're down to just two products and skipping foundation these days too. So glad the rosemary shampoo and spray are helping your scalp and bringing back that hair growth as well. Thank you for trying us after everything else you've tried! All the best, Tobias @ Frøya
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Hayley
Jul 31, 2026
Love the way it makes my mature skin…
Love the way it makes my mature skin youthful.
Response from Froya OrganicsSep 5, 2026
Hi Hayley! Love that youthful feeling you're getting for your mature skin, that's exactly what we hope for. Thanks so much for sharing this! All the best, Tobias @ Frøya
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Linda T.
Jul 31, 2026
The products are excellent and easy to…
The products are excellent and easy to use. Best I've tried for aging skin. Their customer service is also excellent. Highly recommend! LT
Response from Froya OrganicsSep 5, 2026
Thanks so much, Linda!! Being the best you've tried for aging skin is such a huge compliment. Glad the customer service backed it up too. Really appreciate the recommend! All the best, Tobias @ Frøya
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Coherent M.
Jul 31, 2026
One of the bottles of the hair products…
One of the bottles of the hair products had leaked big time into the package when I opened it after arrival. At first I was frustrated, because I was talking with AI till I got to the right support line. Ale has been fabulous. Was very fast in the response and the company was very generous in the way they took care of what had happened.
Response from Froya OrganicsSep 16, 2026
Hi there! Sorry about that leak, and sorry the initial chat wasn't much help. Really glad Ale got you sorted quickly once you reached the right support line, and that we could make it right for you. That kind of generosity is exactly what we aim for. All the best, Tobias @ Frøya
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Joanna
Jul 31, 2026
I accidentally ordered from a site that…
I accidentally ordered from a site that looked like Froya. When I sought help for non-delivery, Jason Mick very swiftly came back to me, confirming it was not the official site, advised me to contact my credit card company and was extremely professional and efficient throughout the whole process. I have now ordered through the web address Jason provided. I am grateful & look forward to receiving the products.
Response from Froya OrganicsSep 16, 2026
Hi Joanna! So glad Jason caught that quickly and pointed you in the right direction, dealing with a lookalike site is never fun. Really appreciate you being patient through that whole process, and welcome to the real deal! Can't wait for you to get your order. All the best, Tobias @ Frøya
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