CJ
Excellent customer service and products
Froya Organics has excellent customer service! I ordered the products but didn’t realize I had signed up for the subscription. When I received notice that my next month supply was on its way, I called to ask about that. They showed me how I did in fact sign up for the subscription, but then assisted me in canceling that and then even gave me a 15% credit for the items that were already on their way. I actually love the product, I just don’t need a new supply every month. I found this to be excellent customer service and will definitely keep ordering from them.
Response from Froya OrganicsSep 4, 2026
Hi CJ, thank you for this!! Glad the team could clear up the subscription mix up and get that credit sorted for you. Makes total sense you'd rather order as needed instead of every month, we're happy to help you find whatever rhythm works best for you. All the best, Tobias @ Frøya