Tracy
I received my order in the mail and…
I received my order in the mail and when I opened it, one of the jars were broken so I immediately emailed customer service and they responded within minutes and then I got another email just a little while later saying that my replacement was on the way!
Response from Froya OrganicsSep 4, 2026
Hey Tracy, so sorry the jar arrived broken, but really glad the team jumped on it right away and got the replacement moving so quickly. That's exactly how it should go! All the best, Tobias @ Frøya



