Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsOct 12, 2026

Hei Gill, This is the kind of situation that we could solve and clarify in 5 minutes with an order number. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics

Response from Froya OrganicsOct 10, 2026

Hey there! Thanks so much for trying out the balm and for sharing your thoughts. Glad to hear it's easy to use and that a little goes a long way. Everyone's skin is different so results can take a bit of time to show, if you're still unsure after a few more weeks feel free to reach out to our team, we're always happy to help you figure out what's working best for you. All the best, Tobias @ Frøya

Response from Froya OrganicsOct 5, 2026

Hi Tasha, Thank you so much for writing this, especially after having a tough reaction, that could not have been fun. I'm really sorry the Complete System didn't work out for your skin, but I'm glad our team could resolve things quickly once you reached out and shared those photos with us. Taking care of your skin in this new season of life matters a lot to us too, and we're always here if you want to try something else down the line. All the best, Tobias @ Frøya

Response from Froya OrganicsOct 2, 2026

Hei customer, This is the kind of situation that we could solve in 5 minutes with an order number. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. EDIT: We have sent you an email with the proper explanations of what happened and the actions that, if you allow, we could take to make it better for you, looking forward to your response! Kind regards, Frøya Organics

Response from Froya OrganicsOct 1, 2026

Hi Rachel, Thanks for the honest feedback, this is actually really helpful for us to hear. You're right that we need to be careful with how we talk about results, and I'll pass this along internally. I'm also sorry it felt harsh on your skin, that's not the experience we want for anyone. If you'd like, reach out to our support team and we're happy to help you find something gentler or sort out a return. All the best, Tobias @ Frøya

Response from Froya OrganicsSep 30, 2026

Hei SKE, This is the kind of situation that we could solve in 5 minutes with an order number. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. PS: Lina IS from Norway and we are a Norwegian-heritage brand built on wild Arctic botanicals and organic beeswax. We wild-harvest our plants in the Arctic and Northern Europe, where the harsh climate makes them more potent. We ship from regional warehouses in the US, the Netherlands, the UK, and Australia, so your order reaches you from the closest one. More info here: froyaorganics.com/pages/is-froya-organics-legit Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics

Response from Froya OrganicsSep 28, 2026

Hei Tiffany, This is the kind of situation that we could solve in 5 minutes with an order number. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics

Response from Froya OrganicsSep 25, 2026

Hey there! Thanks so much for giving it a try and sharing your first impressions. Excited to hear how it goes as you keep using it, feel free to reach out anytime if you have questions along the way! All the best, Tobias @ Frøya