Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Brandi R.
Great customer service! Didn’t realize I had created 2 subscriptions by mistake and they promptly both canceled and refunded my order for me when I reached out.
Response from Froya OrganicsSep 4, 2026
Hey Brandi, thank you for this! Mistakes happen, and I'm glad the team could jump in and sort both subscriptions plus the refund quickly once you reached out. That's exactly how it should go. All the best, Tobias @ Frøya
Farrell H.
This company and their support team are responsive and helpful. "JK" answered my questions and assisted me quickly and competently and was very friendly. Farrell
Response from Froya OrganicsSep 4, 2026
Hi Farrell, thanks so much for this! JK will be thrilled to hear it, quick, competent, and friendly is exactly the vibe we go for. All the best, Tobias @ Frøya
Marijke
Quick efficient problem solved Great customer service Marijke de Blecourt anglim
Response from Froya OrganicsSep 4, 2026
Hi Marijke, quick and efficient is exactly what we aim for! Thanks so much for the great review. All the best, Tobias @ Frøya
Chris M.
Wonderful products and JK was very responsive when I had an issue.
Response from Froya OrganicsSep 4, 2026
Hey Chris, so happy to hear that!! Love that JK was on it quickly for you, and glad you're loving the products too. All the best, Tobias @ Frøya
Tanja D.
Product and help centar.
Response from Froya OrganicsSep 4, 2026
Hi Tanja, thank you so much for this! Really glad both the product and our help team could deliver for you. All the best, Tobias @ Frøya
Liza
I want to give a huge shoutout to J. Mick from customer service team at Frøya Organics. My experience was fantastic - quick, kind, and genuinely helpful from start to finish. It's rare to get this level of care and attentiveness these days.
Response from Froya OrganicsSep 4, 2026
Hi Liza, thank you so much for this shoutout, I'll make sure J. Mick sees it!! Quick, kind, and genuinely helpful is exactly what we want every interaction to feel like, and it really means a lot that you noticed the care behind it. We're here anytime you need us. All the best, Tobias @ Frøya
Di
Great experience! I received a damaged jar in my order. I contacted customer service and they sent me a replacement jar ASAP!
Response from Froya OrganicsSep 4, 2026
Hey Di! So sorry that jar arrived damaged, but really glad the team could get a replacement out to you ASAP. That's exactly how it should work. All the best, Tobias @ Frøya
Paula H.
Had a problem with my order. The AI chat was so good and so quick - I actually thought I was talking to a human. It got a bit confusing when I did actually start talking to one, as the AI would send me a separate message as well so I was talking to 2 emails. Varinea who I had emails with, sorted my problem quickly and efficiency and was friendly and courteous. It's nice when a company has a good customer service to back up their products.
Response from Froya OrganicsSep 17, 2026
Hi Paula! Ha, that's such a compliment to hear the AI chat felt that natural! Thanks also for flagging the mixed messages once a human joined in, that's useful feedback and I'll pass it along so we can smooth that overlap out. Glad the problem got sorted in the end! All the best, Tobias @ Frøya
