Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 290 reviews with 4 stars · Clear filters

NickyC
Apr 12, 2026
Great customer care
I ordered a couple of products yesterday. I must say that the subscription process was a bit tricky and there was a mix up with the order. I tried to amend the order, but Froya cancelled it and immediately actioned a refund 👍. I’ve corresponded several times with one of their customer care agents, Jason, who has been incredibly helpful. He really turned a tricky situation into a very positive one. I’ve now reordered and can’t wait to try the balms I’ve ordered. Thanks
Response from Froya OrganicsApr 13, 2026
Thank you so much for this, Nicky! I'm really sorry the subscription process was a bit tricky, but I'm so glad Jason was able to turn things around for you. He's going to love reading this. We always want to make things right as quickly as possible, and it sounds like the refund and reorder went smoothly. Can't wait for you to try the balms, I think you're going to love them!! All the best, Tobias @ Frøya
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Wendy D.
Apr 7, 2026
I love the product
I love the product. It really works. And I love the natural ingredients. I just don't like that it takes so long to get it delivered from Florida as I am in Washington state.
Response from Froya OrganicsApr 8, 2026
Hey Wendy! So happy to hear you love the product and the natural ingredients. That means a lot to us. I totally understand the frustration with the shipping time from Florida to Washington. We're always working on finding ways to speed things up. Thanks for the feedback, and I'm glad the product itself is delivering results for you! All the best, Tobias @ Frøya
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Dianne S.
Apr 2, 2026
My rosacea and redness has visibly…
My rosacea and redness has visibly improved. I need to get more comfortable with only cleansing my face 2 or 3 times a week. How should we clean our face if we've worn makeup?
Response from Froya OrganicsApr 2, 2026
So glad to hear this, Dianne!! That's amazing that your rosacea and redness have visibly improved. Love that you're finding a routine that works for you. Great question about makeup days. We'd recommend reaching out to our team directly so they can give you the best personalized advice for your skin. Just send us an email and we'll get you sorted! All the best, Tobias @ Frøya
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Betina J.
Mar 31, 2026
Virkelig dårlig service….købte…
Virkelig dårlig service….købte produktet en gang og ønsket bestemt ikke flere, men de trække lystigt penge og åbenbart helt umuligt at opsige…kan hverken få returnering eller refusion! Vil absolut ikke anbefale dette firma ….update: det lader nu til, at jeg alligevel godt kan få mine penge tilbage👍🏻😁
Response from Froya OrganicsMar 31, 2026
Hi Betina, We’re really sorry to hear about your experience, that’s definitely not the impression we want to leave. After reviewing your case, it appears this was a subscription order that was set up during your purchase. As part of the subscription, orders are processed automatically, but they can be canceled at any time before the next shipment is prepared. In your case, when the cancellation was requested, the order had already been processed and dispatched from our warehouse, which unfortunately meant we were no longer able to stop it. We truly understand your frustration and sincerely apologize for the inconvenience caused. Our team will be reaching out to you directly to review the details and assist you further. Best, Erikah- CS Manager
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Sue
Mar 29, 2026
Good skin care system
I like the product. I like that the products are in glass jars. I have been using the product for two and a half weeks. I'm a little concerned because it looks like my skin is breaking out in a rash. I'm going to try and use these products for a full 60 days. Hopefully the rash goes away. I like how my skin feels, especially after I use the scrub.
Response from Froya OrganicsMar 30, 2026
Hey Sue! Thank you for sharing your experience so far. So happy to hear you love the scrub and the glass jars (we're big fans of those too). About the rash, sometimes skin can go through an adjustment period when starting a new routine, but please don't hesitate to reach out to our team if it continues. We want you to feel great about everything. And just so you know, our 60 day guarantee means there's absolutely no risk in giving it the full trial. We're here if you need anything! All the best, Tobias @ Frøya
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Pia D.
Mar 28, 2026
I like it
I like it, specially the eye contour and Magic Wrinkle night balm. the anti-age and intense glow day balm I like less, because it makes me look orange., and the effect, I feel, is not the same as the nightbalm. the ultra cleanse powder is super.
Response from Froya OrganicsMar 29, 2026
Hey Pia! So glad you're loving the eye contour, Magic Wrinkle night balm, and the ultra cleanse powder. Those are some great picks! Thanks for the honest feedback on the day balm too. That's really helpful for us to hear. If you ever want to chat about finding the right match for your daytime routine, our team would love to help you out. Just reach out anytime! All the best, Tobias @ Frøya
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Rupal J.
Mar 27, 2026
Very responsive customer support
Very responsive customer support, this makes me trust the company. Thank you very much!! Best, Rupal
Response from Froya OrganicsMar 28, 2026
Hey Rupal! That trust means everything to us. We always want to be there when you need us, and fast. Thanks for taking the time to leave this review. We really appreciate it! All the best, Tobias @ Frøya
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Alexandria W.
Mar 18, 2026
Product irritated my skin but company eventually made good on a refund
**Update, they made good on the refund for this product, so am upgrading my review. The product did irritate my skin and I’m still dealing with it, but they are refunding me for it so changed my review. Old: This company should be avoided. It took almost two months for their products to cause severe irritation with my skin. They refused to refund a second order that was unopened and unused.
Response from Froya OrganicsMar 19, 2026
Hey Alexandria, thank you so much for updating your review and giving us another chance. I'm really sorry the product irritated your skin. That's never the experience we want anyone to have. I'm glad we were able to get that refund sorted for you, and I truly hope your skin heals up quickly. If there's anything else we can do, please don't hesitate to reach out. All the best, Tobias @ Frøya
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