Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Anne K.
Très bons produits et service après vente au top, très réactif. J'ai eu besoin d'aide pour le paramétrage de l'abonnement et ils se sont occupés de tout. A.K.
Response from Froya OrganicsAug 25, 2026
Merci beaucoup pour ce retour ! On est ravis que vous aimiez les produits, et content que notre service après-vente ait pu s'occuper rapidement du paramétrage de votre abonnement. All the best, Tobias @ Frøya
Stephanie
I needed to cancel an order as I have so much in back stock. I reached out via email and quickly received a reply. She indicated she’d try to work with the warehouse and cancel, but couldn’t confirm right away. She emailed me back promptly the next day and indicated she was able to cancel. I really appreciated the personal message as well as the follow up. It doesn’t happen with many companies, so Froya is one to purchase from. Plus, their products are amazing!
Response from Froya OrganicsAug 25, 2026
Hi Stephanie, thank you so much for this detailed review! Glad our team kept working on your cancellation even when they couldn't confirm right away, and followed up the next day once it was sorted. That personal touch and follow up is exactly what we aim for. Thanks so much for trusting Frøya. All the best, Tobias @ Frøya
Deborah T.
I needed to postpone my auto ship and advise Froya that it was scheduled to ship two weeks early. I was charged for the shipment. After explaining the situation via email, the problem was immediately solved. I've said all along the products are amazing, which I will continue using, but I would like to emphasize how truly amazing and responsive Customer Support is. Thank you, Froya!🫶 Deborah
Response from Froya OrganicsAug 26, 2026
Hi Deborah, thank you so much for this!! Sorry that shipment went out earlier than planned, but really glad we could fix it right away once you reached out. So happy to hear you're sticking with the products, and we'll definitely pass this along to the support team, they'll love hearing it! All the best, Tobias @ Frøya
Kelley W.
I requested to cancel my subscription after an order had already processed because I don't recall having signed up for a subscription for products and they just weren't the right products for my skin. The response time from Varinea in Support was fast and she was so kind and understanding to help with cancelling my order and subscription, no questions asked. Great customer service experience! - Kelley W.
Response from Froya OrganicsAug 26, 2026
Hi Kelley, thank you for this! Skin can be so particular about what works, so we get it when a product just isn't the right match. Really glad Varinea could get your cancellation sorted quickly and with no hassle. Thanks for giving us the chance regardless! All the best, Tobias @ Frøya
mevrouw M.
Great and quick support of the team. Thank you! LM
Response from Froya OrganicsAug 26, 2026
Thank you so much, LM! Really happy the team could support you quickly. All the best, Tobias @ Frøya
Donna C.
I had a query and this was quickly resolved by Ana K (Calls & Customer Support Representative). Ana was very warm and a great ambassador for how customer service should be delivered. I will certainly recommend Froya to my friends and if my finances change in the future, I would definitely reorder - Donna Cairney, Glasgow, Scotland
Response from Froya OrganicsAug 26, 2026
Hi Donna, thank you so much for this!! Ana K really is a fantastic ambassador for the brand, and I'll be sure she sees this. So kind of you to think of us for friends and future orders too, we'll be here whenever the time is right for you. Sending you all the best from the team! All the best, Tobias @ Frøya
Talitha P.
I had accidentally placed an order without realizing because my screen froze and I clicked back and placed the order, again, without knowing until I went and looked at my Shop account. I immediately reached out and Jason Mick helped me quickly resolve the issue and made everything right for me. Very professional and listened to everything I said. I am very grateful for the exceptional customer service and speed of the process. Thank you again.
Response from Froya OrganicsAug 26, 2026
Hey Talitha! Glitchy screens causing double orders is the worst, so I'm really glad Jason Mick got it fixed for you quickly and made everything right. Being heard and taken seriously matters a lot to us, so thank you for recognizing that! All the best, Tobias @ Frøya
Summer S.
Great customer service! Grateful for the help!
Response from Froya OrganicsAug 26, 2026
Hey Summer! Thank you, we're so glad we could help. 😊 All the best, Tobias @ Frøya
